DVD drive disappeared

stucchiguy

New member
Local time
10:04 PM
Messages
1
Location
MA
The DVD drive in my several year old Compaq Presario laptop stopped working. Inserting a music, video or program DVD or CD causes the drive to whir for a few seconds and then nothing.

Assuming the driver was old or corrupted I checked the device manager and couldn't find a DVD drive listed. Checked My Computer for drives and didn't see it there either.

Looking for advice on reinstalling the DVD drive. I'm running Windows 7 Home Premium, installed over XP about 2 years ago with no previous problems.

Any thoughts appreciated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
compaq Presario F700
OS
windows 7 home premium 32 bit
CPU
AMD turion mobile 2.0 GHZ
Motherboard
unknown
Memory
2 GB
Graphics Card(s)
Nvidia GEo force 7000
Hard Drives
Hitachii ATA 160GB
Antivirus
super anti spyware
Browser
Opera, IE9, Chrome

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Hello and welcome also stucchi have you considered the drive might be dead mate - easy to fix just whip out the old install a new one end of problem. The are not expensive to by these days and easy to do this if you are confident enough.

One tip though do the job with the laptop placed on a spread out towel of a decent size cos if you drop the very small screws they will not clatter onto the floor they will usually bounce once and land back on the towel (white is good colour for seeing the little devils:)

See How to disassemble Compaq Presario F700 notebook >> Inside my laptop

if the problem persists after that then it can be a software problem but check that out first as User says.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Hello and welcome also stucchi have you considered the drive might be dead mate - easy to fix just whip out the old install a new one end of problem. The are not expensive to by these days and easy to do this if you are confident enough.

One tip though do the job with the laptop placed on a spread out towel of a decent size cos if you drop the very small screws they will not clatter onto the floor they will usually bounce once and land back on the towel (white is good colour for seeing the little devils:)

See How to disassemble Compaq Presario F700 notebook >> Inside my laptop

if the problem persists after that then it can be a software problem but check that out first as User says.
The trick is to either get a replacement drive for the same model, or to swap the faceplate. both are potentially difficult.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Apple 17" iMac MA199LL (Early 2006)
OS
Windows 8 Pro (32-bit)
CPU
1.83GHz Intel Core Duo
Memory
2GB 667MHz DDR2 SDRAM (PC2-5300) (upgrade)
Graphics Card(s)
ATI Radeon X1600 with 128MB GDDR3 memory
Monitor(s) Displays
17-inch TFT active-matrix LCD, millions of colors
Screen Resolution
1440 x 900
Hard Drives
Hitachi 320GB HDT721032SLA360 7200RPM SATA II (upgrade)
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft Basic Optical Mouse v2.0
Internet Speed
4 Mbps
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Other Info
WEI:
Base Score: 3.9 Processor: 4.4 Memory 4.7
Graphics: 3.9 Gaming Graphics: 4.1 Primary HD: 5.9
I agree FD but I have found it is not so much of a problem fitting a new drive as the majority area standard fitting just like Hard drives or RAM but more that that face plate may not in all instances fit the new drive.

If that is the case then it is up to the owner to either find a genuine replacement - in my experience unless it is a very new or reasonably new machine can be a pain in itself.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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