DVD Drive doens't always show up the CD inserted

[saroy94]

Sometimes when I put in a CD in the drive, most of the time it doesn't show up on My Computer. Other times it works perfectly, reading the CD straight away.

What could be the reason for this?

 

[zigzag3143]

Sometimes when I put in a CD in the drive, most of the time it doesn't show up on My Computer. Other times it works perfectly, reading the CD straight away.

What could be the reason for this?

If the player is more than six months old its probably dirt. GENTLY blow out the drive with compressed air making sure you dont get and of the propellant on the lens.

It could also be a driver or conflict.

1- use the below to help identify which.

2-check event viewer (type eventvwr in search). go to the windows log>application tab. Look for critical errors (they have red in the left hand column) that say app hang, app crash, or anything related to the problem.

When you find them note the event ID and source codes and tell us hat they are.

3-boot into safe mode (with networking). Does it still do it then? If not it is probably a software conflict.

4- go into device manager (type device manager in search). Are there any "unknown drivers" with yellow question marks on them?

Let us know the answers

Ken