Error 0x80040707

[Nanny C]

I am installing Sage 50 Accounting and the following error occurs: Error 0x80040707 Dll function call crashed: IRST_WaitOnDialog. Setup will now terminate. I am running Windows 7 Home Premium. Sage 50 suggested that I install Windows Installer 4.5 but that doesn't pertain to my system. I've tried a clean boot but not successful. Any help is much appreciated.

 

[Gary]

Resolve the Windows installation error 0x80040707 | TechRepublic

Try this.

 

[gregrocker]

I think they meant install Net Framework 4.5: Download .NET Framework 4.5 from Official Microsoft Download Center

 

[Nanny C]

Thanks for the help; unfortunately either of these suggestions has rectified the error.

 

[gregrocker]

If this is older XP-era software you might need to install it in Compatibility Mode.

 

[Nanny C]

I have checked and the software is compatible with Windows 7. Thanks for your suggestion.

 

[Gary]

Do You have SP1 installed? Below are the system requirements for Sage 50:

Sage 50 Accounting System Requirements

Recommended System Configuration

2.4 GHz processor for single user and multiple users
1 GB of RAM for single user and 2 GB for multiple users

Minimum System Requirements

2.0 GHz processor for single user and multiple users
1 GB of RAM for single user and multiple users
Windows® XP SP3, Windows Vista® SP1 or Windows® 7 Home Premium or higher editions of Windows® 7
1 GB of disk space for installation. An additional 1 GB is required for a network server installation
Internet Explorer 7.0 required; Internet Explorer 8.0 and 9.0 supported
Microsoft®.NET Framework CLR 3.5 SP 1. Requires an additional 280 MB to 610 MB
At least high color (16-bit) SVGA video; supports 1024x768 resolution with small fonts required
DVD-ROM
All online features/services require Internet access with at least a 56 Kbps modem

Integration/Compatibility Requirements

Excel®, Outlook®, and Word integration requires Microsoft Excel, Outlook, and Word 2003, 2007, or 2010
Outlook Sync supported in Exchange 2000 SP2, 2003, 2007 and 2010
Printers supported by Microsoft Windows XP/Vista/7
In-product demos require Macromedia® Flash™ Player
Adobe® Reader® 9.0 required
Crystal Report® 2008 SP1. Requires an additional 300 MB of available disk space

Multi-User

Multi-user environments are supported in Sage 50 Complete Accounting and higher
Multi-user mode is optimized for Windows Server 2003 or Windows Server 2008 client-server networks, and Windows XP/Vista/7 peer-to-peer networks
A maximum of five licensed named users are allowed. A named user account is granted a license when selected in the user maintenance screen

Terminal Services

Terminal Services are supported in Sage 50 Complete Accounting and higher
Windows 2003 or 2008 Server along with Remote Desktop Connection or Remote Desktop Web Connection client is required to run in a Windows Terminal Services environment. No more than 5 named users
Terminal Server requires additional memory when more than one user is running under Windows Terminal Services. An additional 21 MB RAM is recommended for each additional user

Other

Customer registration and acceptance of License Agreement for Sage 50 Accounting Software Products

 

[gregrocker]

Can you install the program on another Win7 machine to see if it is a problem with your specific PC? If not, run SFC /SCANNOW Command to check your System File integrity.

In addition go over your install using Troubleshooting Steps for Windows 7.

If you're running a corrupt factory preinstall that throttles Win7 native performance, I'd strongly consider Clean Reinstall - Factory OEM Windows 7.

If this is a program I must have then I'd try creating a new Admin-level user account to install it to see if something in your User account is corrupted and blocking it, even shrink my OS partition to install a test Dual Boot with Win7 for the purpose of seeing if a new install will accept the program. These may seem like extreme measures but it depends on how much you need the program.