Solved Error 0x8004fe21 windows not genuine any longer after updates.

[kamilr]

Hi. Can I ask you guys please to have a look at my MGADiag results to help me resolve this issue.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-HVVG2-BYQWW-C9RM7
Windows Product Key Hash: 7zE3kaHDonGTO9nGRR9K26OxQf0=
Windows Product ID: 00359-OEM-8703386-89207
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5ECF1E11-3CA1-4B56-B814-F8A64D6D4C83}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C9RM7</PKey><PID>00359-OEM-8703386-89207</PID><PIDType>3</PIDType><SID>S-1-5-21-1230100441-855475378-3297789758</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2209 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100921000000.000000+000</Date></BIOS><HWID>C6C13C07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-033-889207-02-2057-7601.0000-1012013
Installation ID: 005235760673825394929195197560816794888293921525397146
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: C9RM7
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 14/04/2013 15:17:35

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000004
Event Time Stamp: 4:14:2013 15:11
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\wat\npwatweb.dll


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEAonYa9GwjGLC0g9ZmnBngRXyYtr7qgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 092110 APIC0924
FACP 092110 FACP0924
HPET 092110 OEMHPET
MCFG 092110 OEMMCFG
OEMB 092110 OEMB0924
OSFR 092110 OEMOSFR

 

[Faladu]

I'd call Microsoft up first on that, otherwise the standard re-activate procedure.

You have 4 more reactivations I just noticed in that log you posted, per:

Remaining Windows rearm count: 4

I'd let a M$ rep walk you through it in case anything else weird happens, they have hopefully heard it all or at least have a good
knowledge base ON THEIR OS! 8)

I thought I remembered using a small download to reactivate, but just went looking for that, and sites were advising call Microsoft, so maybe even that is obsolete, any way.

 

[kamilr]

Cheers. I will try that. I actually tried to re-activate (I think) by re-typing the product key which did not resolve it.

 

[kamilr]

You have 4 more reactivations I just noticed in that log you posted, per:

Remaining Windows rearm count: 4

I'd let a M$ rep walk you through it in case anything else weird happens, they have hopefully heard it all or at least have a good
knowledge base ON THEIR OS! 8)

Lovely. This is something else then. Thanks for your reply.

 

[kamilr]

I have found solution with a help of a member on another forum. The problem was with a file in WIndows :

Tampered File: %systemroot%\system32\wat\npwatweb.dll

After uninstalling and manual install of the same all problems seem to have been fixed. Cheers

 

[Faladu]

Cool, thanks for the follow up, I will note that one too, oh and better, back mine up!

Mine was dated 7/4/12 with size of 138,664

I hope that it isn't encoded with specific serial, in that case if it came from another source, may die yet again.