Error 0x8004fe22: "Copy of Windows not genuine"

Tactical Z

New member
Local time
3:16 PM
Messages
8
I've read a few threads, running CHKDSK C: /R and SFC /SCANNOW as suggested for other issues. No errors stuck their heads up. I ran some other things that I'm honestly too tired to remember but even when it seemed the validation was fixed it would come back.
Even now when the poppup occurs, in my system info it tells me Windows is activated.

So I figured instead of continuing to try out random fixes I'd post my info and have more knowledgeable eyes take a look.

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DCB982C-61DC-41A8-82D4-7FA954936F5D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5DCB982C-61DC-41A8-82D4-7FA954936F5D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32W74</PKey><PID>00359-OEM-8992687-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-976610244-3245333500-3358608747</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>Aurora-R4</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121026000000.000000+000</Date></BIOS><HWID>72A03107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800008-02-1033-7601.0000-0982013
Installation ID: 011773252296541412364224145011302100102350677732566323
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 32W74
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/16/2015 3:20:25 PM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000800
Event Time Stamp: 8:15:2015 09:05
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln2u/1xfIBYismLZGiaKb3B/NCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALWARE        ALIENWRE
  FACP            ALWARE        ALIENWRE
  HPET            ALWARE        ALIENWRE
  MCFG            ALWARE        OEMMCFG.
  FPDT            ALWARE        ALIENWRE
  SLIC            ALWARE        ALIENWRE
  SSDT            INTEL        CpuPm
  BGRT            ALWARE        ALIENWRE
  EINJ            AMI        AMI EINJ
  ERST            AMIER        AMI ERST
  HEST            AMI        AMI HEST
  BERT            AMI        AMI BERT
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
Hi Tactical,
I see your running ASC 8.1 as your AV, are you sure
ASCU is the AV option.
If you are running either version have you run the registry clean-up/optimise option.
IF you have please go back into it and use the restore function, and see if the Non Genuine problem is still present.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Good eye torchwood.
ASC is a IObit product which means it's doing nothing but cause problems.

Restore Point might solve the problem if Tactical Z is very, very, very lucky.

Normally IObit products screws that up too.

Even when one removes IObit products from the computer the damage has already been done.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Well that's unfortunate to hear. I was using ASCU as the AV, and the reg fix option was checked the last time I used it.

Is there any way to find out what is causing my auth issue and if there is a way to fix it? I went ahead and used the undo feature, whether or not that helps or hurts remains to be seen. The auth error sometimes takes a few hours to pop up.

If the registry is damaged is there a way to fix it?

Oh, and what's the relationship between the AV and reg utilities, since you mentioned both?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
It's almost certainly the cause of your problem - ASC is one of the commonest causes of this error message.

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Code:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
    (Default)    REG_SZ    0

---------------------
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5A
A}\1.0\FLAGS
    (Default)    REG_SZ    0

----------------------
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0
    (Default)    REG_SZ    SPPUI 1.0 Type Library

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\0\win32
    (Default)    REG_EXPAND_SZ    %SystemRoot%\System32\slui.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA}\1.0\FLAGS
    (Default)    REG_SZ    0
Here's my results. I put in the dashed lines just for my visual reference to separate each command's entry.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
Those entries look normal enough - please post a new MGADiag report, as it may have changed after you ran the Undo script from ASC
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here's the MGA I ran just now, with the Windows activation error window still on my screen (ie, still getting it).

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DCB982C-61DC-41A8-82D4-7FA954936F5D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5DCB982C-61DC-41A8-82D4-7FA954936F5D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32W74</PKey><PID>00359-OEM-8992687-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-976610244-3245333500-3358608747</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>Aurora-R4</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121026000000.000000+000</Date></BIOS><HWID>72A03107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800008-02-1033-7601.0000-0982013
Installation ID: 011773252296541412364224145011302100102350677732566323
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 32W74
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/17/2015 10:42:34 AM

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000800
Event Time Stamp: 8:15:2015 09:05
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln2u/1xfIBYismLZGiaKb3B/NCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALWARE        ALIENWRE
  FACP            ALWARE        ALIENWRE
  HPET            ALWARE        ALIENWRE
  MCFG            ALWARE        OEMMCFG.
  FPDT            ALWARE        ALIENWRE
  SLIC            ALWARE        ALIENWRE
  SSDT            INTEL        CpuPm
  BGRT            ALWARE        ALIENWRE
  EINJ            AMI        AMI EINJ
  ERST            AMIER        AMI ERST
  HEST            AMI        AMI HEST
  BERT            AMI        AMI BERT
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
That's pretty good - it just needs a minor correction...
Using Internet Explorer, go to Genuine Microsoft Software and attempt validation (it should pass) and clear the remaining error, getting rid of the notifications.

reboot, then do another MGADiag report and post that.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
This is what I get (the second time, first time said the service wasn't available).

Windows could not be validated as genuine

The validation service couldn't determine whether the copy of Windows that is running on your computer is genuine. Please try to validate Windows again. If you keep getting validation errors, try to again later or contact support.



I tried the validate Windows again option and it took me to a Welcome to Windows sales page lol. Took a moment to see the comment "Because Windows installed on your PC is genuine"

Here's the reboot MGA:

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-PGT9C-777KD-32W74
Windows Product Key Hash: aV31uNYFoD+TSoVOl0ildGR0O5M=
Windows Product ID: 00359-OEM-8992687-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5DCB982C-61DC-41A8-82D4-7FA954936F5D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5DCB982C-61DC-41A8-82D4-7FA954936F5D}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-32W74</PKey><PID>00359-OEM-8992687-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-976610244-3245333500-3358608747</SID><SYSTEM><Manufacturer>Alienware</Manufacturer><Model>Aurora-R4</Model></SYSTEM><BIOS><Manufacturer>Alienware</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121026000000.000000+000</Date></BIOS><HWID>72A03107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800008-02-1033-7601.0000-2292015
Installation ID: 011773252296541412364224145011302100102350677732566323
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 32W74
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 8/17/2015 12:41:02 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 8:17:2015 12:33
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQACAAAAAQABAAEAln2u/1xfIBYismLZGiaKb3B/NCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALWARE        ALIENWRE
  FACP            ALWARE        ALIENWRE
  HPET            ALWARE        ALIENWRE
  MCFG            ALWARE        OEMMCFG.
  FPDT            ALWARE        ALIENWRE
  SLIC            ALWARE        ALIENWRE
  SSDT            INTEL        CpuPm
  BGRT            ALWARE        ALIENWRE
  EINJ            AMI        AMI EINJ
  ERST            AMIER        AMI ERST
  HEST            AMI        AMI HEST
  BERT            AMI        AMI BERT
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 8:17:2015 12:33
WAT Activex: Registered
WAT Admin Service: Registered

That's what I was looking for ;)

The whole report looks good now, and you should no longer be seeing non-genuine notifications.

It sounds to me as if there is something getting in the way of your Software Protection Service - most likely it's ASC.
I really do think you'd be better off uninstalling it completely and installing MSE. I see too many problems relating to ASC products - mostly the Registry destroyer Cleaner to be confident that they have any idea what a computer looks like!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok I just went the extra mile and uninstalled all my IOBit utilities. I only like to give support to products I think I can trust and they've lost that.
I'll post again if something else crops up. Thanks for all your help.

Now... if I can figure out why my desktop doesn't show unless I restart Explorer (yea that might fall under 'why didn't you say something?' but it's a problem that's been around for a couple of weeks and I was just working around it while I looked for the problem).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
Although many people decry Iobit Products, i Have used and still do use them.
Like most optimiser programmes "the one click cures all" is what causes most problems.
Users DO need to be aware that they should NOT ever effect any registry changes.

However as you are running ASCU (which you have paid for) just dissable or not use all of the other functions. The AV is based on a >>licensed<< copy of Bitdefender which actually comes out quite well within AV tests.

Roy

What very few people seem to know is that Iobit is actually run/owned by a couple of Americans.
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
While it's true I never had a problem until recently (my aformentioned problem with explorer on boot up seems to have disappeared as well), something affecting me this drastically tends to make me gun-shy on the whole product.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
BUT you do need an AV.

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Iobit is not - so far As I am aware - owned by Americans but by Chinese. Check the ownership of their website.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Website is not owner and i actually know their names there brothers

Roy
 

My Computer My Computer

At a glance

W7 home premium 32bit/W7HP 64bit/w10 tp insid...E5300 dual core3gbNvidia Geforce 7100 Nforce 630i
Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
MSE has an AV component, from what I see. How's it rated as an AV, anti-spyware and as a Firewall?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel i7-3820 3.6GHz8 GBNvidia GeForce GTX 980
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell/Alienware Aurora_R4
OS
Windows 7 Home Premium 64bit
CPU
Intel i7-3820 3.6GHz
Motherboard
Unknown
Memory
8 GB
Graphics Card(s)
Nvidia GeForce GTX 980
Antivirus
ASC 8.1
Browser
Firefox 40.0.2
Iobit owners feel the need to hide the domain ownership behind a flag of convenience company in the Cayman Islands...
Domain Name: IOBIT.COM
Registry Domain ID: 154298625_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.tucows.com
Registrar URL: Tucows Domains ? Domain Help
Updated Date: 2015-01-13T04:50:10Z
Creation Date: 2005-05-04T02:53:07Z
Registrar Registration Expiration Date: 2018-05-04T02:53:07Z
Registrar: TUCOWS, INC.
Registrar IANA ID: 69
Registrar Abuse Contact Email: Email Masking [email protected]
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: ok
Registry Registrant ID:
Registrant Name: Apperience Corporation
Registrant Organization: Apperience Corporation
Registrant Street: Fourth Floor, Harbour Centre, PO Box 613
Registrant City: Grand Cayman
Registrant State/Province: Grand Cayman
Registrant Postal Code: KY1-1107
Registrant Country: KY
Registrant Phone: +1.2885265676
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: Email Masking [email protected]
Registry Admin ID:
Admin Name: Apperience Corporation
Admin Organization: Apperience Corporation
Admin Street: Fourth Floor, Harbour Centre, PO Box 613
Admin City: Grand Cayman
Admin State/Province: Grand Cayman
Admin Postal Code: KY1-1107
Admin Country: KY
Admin Phone: +1.2885265676
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: Email Masking [email protected]
Registry Tech ID:
Tech Name: Apperience Corporation
Tech Organization: Apperience Corporation
Tech Street: Fourth Floor, Harbour Centre, PO Box 613
Tech City: Grand Cayman
Tech State/Province: Grand Cayman
Tech Postal Code: KY1-1107
Tech Country: KY
Tech Phone: +1.2885265676
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: Email Masking [email protected]
Name Server: DNS1.STABLETRANSIT.COM
Name Server: DNS2.STABLETRANSIT.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: Whois Inaccuracy Complaint Form | ICANN
>>> Last update of WHOIS database: 2015-01-13T04:50:10Z <<<

Such registrations always ring alarm bells!

The following Wikipedia article is a little more informative about their business practices.
https://en.wikipedia.org/wiki/IObit
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Nice report Noel.

I don't know who is brothers and who isn't and I don't care.

IObits is a chop stick company trying to hide that fact.
After installing and removing a IObit product I would highly recommend changing all password ect. from another computer that is know to be clean.

What I do know by reading lots of threads, IObit products screws up computers. Many of member have to do a Clean Install just to fix all the problems IObit products cause. ASC is probably the worse.
Even if you remove ASC it doesn't fix the damage or changes it has already made.

This is another reputation buster for IObits.

https://forums.malwarebytes.org/ind...it-steals-malwarebytes-intellectual-property/
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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