Solved error 8007010B while attempting to update

[DaBlacky]

Hello all

Like most of the people here, I can't update anymore. I'm running Windows 7 Professional x64. The error message I get is 8007010B. Attached are the log-files of the CBS-folder right after running SURT and SFC.

SFC doesn't work quite well. This is what I get at the prompt:
Microsoft Windows [versie 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Alle rechten voorbehouden.

C:\Windows\system32>sfc /scannow

Systeemcontrole wordt gestart. Dit proces kan enkele minuten duren.

Verificatiefase van systeemscan wordt gestart.
Verificatie is 9% voltooid.

De aangevraagde bewerking kan niet worden uitgevoerd.

C:\Windows\system32>


To be complete (I also read some other threats on this forum), I ran a Checkdisk and this is the result. I understand not everybody reads Dutch, so bottomline is I have 4kb at bad sectors. So I guess just one cluster...
Logboeknaam: Application
Bron: Microsoft-Windows-Wininit
Datum: 22/02/2015 19:10:18
Gebeurtenis-id:1001
Taakcategorie: Geen
Niveau: Informatie
Trefwoorden: Klassiek
Gebruiker: n.v.t.
Computer: Gandalf
Beschrijving:


Het bestandssysteem op C: wordt gecontroleerd...
Het type bestandssysteem is NTFS.

Er is in een eerder stadium een schijfcontrole gepland.
Windows zal de schijf nu controleren.

Bestanden controleren (stap 1 van 5)...
254464 bestandsrecords verwerkt.

De bestandscontrole is voltooid.
1679 records met grote bestanden verwerkt.

0 records met beschadigde bestanden verwerkt.

2 EA-records verwerkt.

85 reparserecords verwerkt.

Indices controleren (stap 2 van 5)...
336226 indexvermeldingen verwerkt.

De indexcontrole voltooid.
0 niet-geïndexeerde bestanden gecontroleerd.

0 niet-geïndexeerde bestanden hersteld.

CHKDSK controleert de security descriptors (stap 3 van 5)...
254464 bestands-SD's/-SID's verwerkt.

1169 ongebruikte indexingangen in de index $SII
van het bestand 0x9 verwijderen.
1169 ongebruikte indexingangen in de index $SDH
van het bestand 0x9 verwijderen.
1169 ongebruikte security descriptors verwijderen.
De controle van security descriptors is voltooid.
40882 gegevensbestanden verwerkt.

Het USN-logboek controleren...
36622152 USN-bytes verwerkt.

Controle van USN-logboek is voltooid.
CHKDSK controleert de bestandsgegevens (stap 4 van 5)...
254448 bestanden verwerkt.

De controle van bestandsgegevens is voltooid.
Vrije ruimte controleren (stap 5 van 5)...
197124583 vrije clusters verwerkt.

De controle op vrije schijfruimte is voltooid.
Het bestandssysteem is gecontroleerd. Er zijn geen problemen vastgesteld.

878438316 kB totale schijfruimte.
89419780 kB in 190664 bestanden.
130508 kB in 40883 indexen.
4 kB in beschadigde sectoren.
389688 kB in gebruik door het systeem.
Het logboekbestand neemt 65536 kB in beslag.
788498336 kB beschikbaar op schijf.

4096 bytes per cluster
219609579 clusters in totaal op schijf
197124584 clusters beschikbaar op schijf

Interne info:
00 e2 03 00 86 88 03 00 a1 ad 06 00 00 00 00 00 ................
e9 76 00 00 55 00 00 00 00 00 00 00 00 00 00 00 .v..U...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

De schijfcontrole is voltooid.
Een ogenblik geduld. De computer wordt opnieuw opgestart.


Thank you very much!

 

[DaBlacky]

Here is also the windowsupdate.log

 

[DaBlacky]

Here are four of five cab-files from the folder (if you'll need them). the fifth one is too big and need to be splitted.

 

[DaBlacky]

this is the first part of the fifth cab-file. the extension needs to be changed to ".zip.001"

 

[DaBlacky]

the second part, extension needs to be changed to ".zip.002"

thing I have already done by now:
uninstall every program there is to find
trying to install updates manually through the downloadcenter
download the .cat en .mum files I missed according previous surt-files (downloaded from a Japanese server) and placed it un the according Temp-folder

 

[NoelDP]

You should back up your data to external media - there are early signs that your hard drive may be failing.

CheckSUR found and fixed 3 problems.
From the looks of the other data, you have a corrupt download.

This could be due to corruption in the SoftwareDistribution folder - the problem with that the conventional cure can lead to problems later on, if not handled properly, and you will lose your Update history (but the updates will still be installed, and viewable in the Installed Updates listing).

Open an Elevated Command Prompt
Run the following commands

NET STOP WUAUSERV
REN C:\WINDOWS\SoftwareDistribution SDOLD
NET START WUAUSERV

reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.

 

[DaBlacky]

Thank you very much, Noel. That would be already the third hard drive that's failing on this system, so I guess I have another hardware problem on my system. But that's for another topic...

I will follow your advice tomorrow, when I'm home and come back to you.

Cheers.

 

[DaBlacky]

Hello Noel

I did what you asked. When I looked for updates again after those 10 minutes, it said that I needed to install an update for Windows update first. When I tried, the windows just disappeared. So I went back to Configscreen --> Windowsupdate and I needed to search again. I got the 8024001B-error, so I left the computer for her needed private time

When I came back after about half an hour, I retried. Same error: Windows update needs an update. But I still can't (window disapearing). I turn off with the option "install updates and turn off", but no install done. I turned on again and now I have or "windowsupdate needs an update" or "8007010B".

The log of windowsupdate is again attached, the output of sfc hasn't changed (stops at 9 %) and I'm now running SURT again. Will upload the folder when done.

 

[DaBlacky]

the CBS-foler

thank you very much!

 

[DaBlacky]

hmmm... he keeps fixing the three files. So I guess they aren't really fixed...

 

[NoelDP]

Here's the error which is crashing SFC...

2015-02-25 18:16:56, Error                 CSI    000000aa (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #1267444# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = 0, handle = [EMAIL="{provider=@0x39bac0"]{provider=@0x39bac0[/EMAIL], handle=0}, da = (SYNCHRONIZE), oa = @0xe2c708->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[39]"\SystemRoot\WinSxS\Temp\PendingRenames\"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xe2c740, as = (null), fa = (FILE_ATTRIBUTE_DIRECTORY), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN_IF, co = (FILE_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = (null))
[gle=0xd0000103]
2015-02-25 18:16:56, Error                 CSI    [EMAIL="000000ab@2015/2/25:17:16:56.762"]000000ab@2015/2/25:17:16:56.762[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2062): Error c0000103 [Error,Facility=(system),Code=259 (0x0103)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2015-02-25 18:16:59, Error                 CSI    000000ac (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #1267441# from Windows::Rtl::SystemImplementation::CFile_IRtlFileTearoff::SetContents(file = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms", flags = 0, contents = {l:556 b:50636d480100000000000000d36fd1205ed0487611000000880000000c0000005400000000000000000000000100000084000000000000000000000003000000ffffffffff1b352825d55541acb06e7c64c725d80500000006000000080000000d0000000f00000007000000090000000e0000000a0000000c0000000b000000...})[gle=0xd0000103]
2015-02-25 18:16:59, Error                 CSI    000000ad (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #1267435# from CFileMapContext::AddFileMapping(...)[gle=0xd0000103]
2015-02-25 18:16:59, Error                 CSI    000000ae (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #1267395# from CFileInstaller::CommitChanges(...)[gle=0xd0000103]
2015-02-25 18:16:59, Error                 CSI    000000af (F) c0000103 [Error,Facility=(system),Code=259 (0x0103)] #1267394# from PrimitiveInstaller::CCoordinator::FinalizeChanges(...)[gle=0xd0000103]

Please open an ELevated Command Prompt, and run the following commands...

ICACLS C:\Windows\WinSxS\Temp\PendingRenames
ATTRIB C:\Windows\WinSxS\Temp\PendingRenames\*.*

post the results..

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[DaBlacky]

Hello!

This is the output:

C:\Windows\system32>icacls c:\windows\winsxs\Temp\PendingRenames
c:\windows\winsxs\Temp\PendingRenames NT SERVICE\TrustedInstallerOI)(CI)(F)
INGEBOUWD\AdministratorsOI)(CI)(RX)
NT AUTHORITY\SYSTEMOI)(CI)(RX)
INGEBOUWD\GebruikersOI)(CI)(RX)

1 bestanden zijn verwerkt; 0 bestanden zijn niet verwerkt

C:\Windows\system32>attrib c:\windows\winsxs\Temp\PendingRenames\*.*
Pad niet gevonden - C:\windows\winsxs\Temp\PendingRenames

C:\Windows\system32>

Translation:
ingebouwd = buildin
gebruikers = users
pad niet gevonden = could not find path

I looked it up in Windows File Explorer and find "PendingRenames" being a file, not a directory. There is a map named "PendingDeletes", though. I don't know if you need those, but to be as complete as possible:

C:\Windows\system32>attrib c:\windows\winsxs\Temp\PendingDeletes\*.*
A C:\windows\winsxs\Temp\PendingDeletes\$$DeleteMe.sortkey.nlp.01ce80
fa5f812d9b.0003
A C:\windows\winsxs\Temp\PendingDeletes\$$DeleteMe.sorttbls.nlp.01ce8
0fa5f7ecc3b.0002

Thank you for looking into this.
Cheers

 

[DaBlacky]

Hello

I searched further and found out in another topic who had the same thing. So I followed the same instructions as there
http://www.sevenforums.com/windows-...n-7-cannot-install-win-update-software-2.html

Now SFC worked:
C:\>sfc /scannow

Systeemcontrole wordt gestart. Dit proces kan enkele minuten duren.

Verificatiefase van systeemscan wordt gestart.
Verificatie is 100% voltooid.

Er zijn geen schendingen van de integriteit gevonden.

C:\>

Translation: no violations found on integrity.

In attachment the cbs-folder.

 

[DaBlacky]

I retried to do an update for Windows and now the error message changed (I tried to install the oldest one like you said in the first post). Now I get an error FF. It took much longer to install the update than before and I don't get the notification anymore that WindowsUpdate needs to be updated (first it did, than I choose to install that and apparently it worked).

 

[DaBlacky]

you, sir, deserve a statue. If I ever come to Scotland, I'll buy you a pint (or two)

 

[NoelDP]

Well done! I'd forgotten about that thread