Error code 0xc000000d in event viewer. Causing computer to shut down?

[discostarslayer]

Hello,
Recently my computer has been shutting down without warning. I could be doing anything from playing far cry 4 to browsing the web. I looked into the event viewer and found the following error: 0xc000000d. I've looked into it but it sounds like everyone else who has that same issue can't start their computer at all, but i can boot my computer just fine. My computer just shuts down randomly. i also found another error: %%-2147467259. I did a memory test and that came out with no issues. It's definetly not overheating as i'm getting temperatures of 21 celcius. Also, I'm not very familiar with the even viewer so i have no clue if i'm looking in the right place. I'm pretty sure i get the same order of events before it shuts down. Any help would be great!!

 

[Golden]

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[discostarslayer]

Thanks for the response

 

[Boozad]

In Golden's absence I've taken the liberty of looking at your logs. Your Windows installation is counterfeit, you have a Dell PID on a retail ASRock motherboard.

  [FONT=&quot]Host Name:                 ADMIN[/FONT]
  [FONT=&quot]OS Name:                   Microsoft Windows 7 Ultimate [/FONT]
  [FONT=&quot]OS Version:                6.1.7601 Service Pack 1 Build 7601[/FONT]
  [FONT=&quot]OS Manufacturer:           Microsoft Corporation[/FONT]
  [FONT=&quot]OS Configuration:          Standalone Workstation[/FONT]
  [FONT=&quot]OS Build Type:             Multiprocessor Free[/FONT]
  [FONT=&quot]Registered Owner:          John[/FONT]
  [FONT=&quot]Registered Organization:   [/FONT]
  [FONT=&quot]Product ID:                [COLOR=Red][B]00426-OEM-8992662-00400 ---> DELL PID
[/B][/COLOR][/FONT]
  [FONT=&quot]Original Install Date:     10/3/2013, 11:45:16 PM[/FONT]
  [FONT=&quot]System Boot Time:          12/27/2014, 8:26:09 AM[/FONT]
  [FONT=&quot]System Manufacturer:       To Be Filled By O.E.M.[/FONT]
  [FONT=&quot]System Model:              To Be Filled By O.E.M.[/FONT]
  [FONT=&quot]System Type:               x64-based PC[/FONT]
  [FONT=&quot]Processor(s):              1 Processor(s) Installed.[/FONT]
  [FONT=&quot]                           [01]: AMD64 Family 21 Model 2 Stepping 0 AuthenticAMD ~3991 Mhz[/FONT]
  [FONT=&quot]BIOS Version:              American Megatrends Inc. P2.50, 10/2/2013[/FONT]

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.