Error code 8024200D

[garyevs]

Hi

I am trying to update a laptop for a friend and it is very out of date, and I am getting error 8024200D when trying to install SP1.

I have run the System Update Readiness tool, and the SFC scan but it made no difference.

The CBS log is attached, and any help would be appreciated.

Thanks in advance.

 

[torchwood]

Hello Gary,

please download these to your >> desktop <<<

http://www.sysnative.com/niemiro/apps/SFCFix.exe

and the attachement


now please drag the zip into sfcfix

run sfcfix

copy/paste the output from it
reboot
rerun surt, post the output

Roy

 

[garyevs]

Hi Roy

Thanks for your reply.

I have carried out the processes you mentioned and the logs are attached.

I then tried to install SP1 once more via Windows update and it again failed.


Thanks

 

[torchwood]

Hi Gary,
The fix completed successfully.
Can i see todays entries from the CBS log.
and can you run this tool, copy/post the output

http://go.microsoft.com/fwlink/?LinkID=52012


Roy

 

[garyevs]

Hi Roy

Today's CBS logs and the MGADiag log are attached.


Cheers

 

[torchwood]

Hi Gary,
2 in an hour,
please run KB971033.
Your licenced but not registered.
Reboot x2

rerun the tool, the file mismatches should be gone and further down it will now show as registered.
should be good to go after that.

if you have not updated in a while read this thread
Windows Update will not update and I've tried multiple fixes

Roy

 

[garyevs]

Hi Roy

I ran the KB971033 update and the logs show the mismatches are gone and that the product is registered.

However, the SP1 install still fails with the same error.

I have attached the MGADiag & CBS logs.


Thanks

 

[torchwood]

Hi Gary,
first part worked
lookin in the CBS

can you look for a WindowsMain log, its actually produced on a SP1 install failure, post it please.

Roy

 

[torchwood]

Hi Gary,
looks like CBS didnt complete!

As the original problem started with Avast, i suspect other parts of it might be stalling SP1
can you uninstall it for the time being,
use thier uninstaller
http://files.avast.com/iavs9x/avastclear.exe

IMPORTANT
run the uninstaller from SAFE MODE

REBOOT

try Sp1 again.

Roy

 

[garyevs]

Hi Roy

I uninstalled Avast with the official installer, but SP1 install still fails.

I cannot find a WindowsMain log anywhere.

Just wondering if there is a major issue here and only a Windows re-install will solve it ?


Cheers

 

[torchwood]

Hi Gary,
just noticed that your system time is wrong,
reset it to your locale.

Roy


for next??? slmgr -rearm

 

[garyevs]

Hi Roy

The date / time settings are correct and have been all along.

I carried out the rearm which completed successfully, but SP1 still fails


Thanks

 

[torchwood]

Hi gary,
according to the Mga time is GMT according to your profile your in the States?.

Im quite happy to provide a link
W7 SP1 Home premium 64bit OEM
what language please, odd error in cbs cs-CZ~6.1.7601.17514

CAN YOU READ the COA code???

Roy

 

[garyevs]

Hi Roy

I live in the UK, not sure why my profile says the States, there doesn't seem to be an option to change it. I'll look into it later.

I cannot seem to find a COA code in the CBS.

If you could provide a link to the download, that would be great, language UK English.

I recently upgraded 2 of my PC's & a laptop to Windows 10 through the free upgrade offer. Even though I carried out a clean install, I did not need to enter the licence, as it was automatically detected by the MS servers on reboot. Will this process be the same for this W7 install ?


Thanks

 

[torchwood]

Hi Gary,
Your lappy, an Aspire 5332, is an OEM version the COA sticker with the code on it is on the bottom.
Please confirm its there AND you can read it. DONT POST IT
W7 and W10 activate in different ways, its possible that you may have to make a call to MS, all of 5 minutes effort.

Roy

 

[garyevs]

Hi Roy

The sticker is there but I cannot read it as the text has been rubbed off. However I ran a PC profile from Belarc Advisor which provides the key.

So, even if it does not automatically detect, just entering the key should be fine now that's its licensed and registered ?


If you can provide a download link, so that I know its the correct version.


Thanks

 

[torchwood]

Hi Gary,
was it this one

VQB3X-Q3KP8-WJ2H8-R6B6D-7QJB7
Thats the core shipping code for any Acer W7 Home premium.

Yeah they put the sticker on the outside, really good idea:shock: not,

Some take automatically some dont, thats why i asked about the code.

here's the link ITS ONLY VALID FOR 24 hrs from 12.18 today.

https://software-download.microsoft...1482409104&h=2daf561d54546f46160100e476615429


Burn it to a cd,
AS you cant read the sticker, first off use it to perform a system repair, might auto install SP1 at the same time.

Roy
ive PM'd you read it please

 

[garyevs]

Hi Roy

Thanks for the link and the info. I've downloaded the ISO.

Yes, that's the code. It should work if it does not authenticate automatically ?

I'll do it this afternoon.


Thanks

 

[garyevs]

Hi Roy

I spoke to MS, who said that the COA code is managed by the OEM manufacturer (Acer). I spoke to ACER who said that the code is only valid for the version of Windows that they pre-install.

So in the end I just bought a W7 code, they are pretty cheap now.

Anyway, thanks very much for all your help, it really was appreciated.


Cheers