Error while installing quake live

[razy22]

When trying to install quake live I get this message: Error reading from file: C:\ProgramData\id Software\QuakeLive\iecleanup.vbs. Verify that the file exists and that you can access it.
This is the first time trying to install it on this comp and I get the same error everytime trying to install it.

Using internet explorer btw, if that has any impact on anything.

 

[Product FRED]

Try using another browser, like Firefox or Chrome. Also, try running Internet Explorer as Administrator by right clicking and choosing "Run as Administrator". Hit "Yes" when the dialog box comes up. Does that work?

 

[razy22]

tried to run it as admin and tried firefox, makes no difference: /

 

[Product FRED]

There are two ways:

1.) Make a folder called C:\temp

2.) Make another folder inside of C:\temp called 'install' e.g.: now you would have C:\temp\install

3.) Save QuakeLiveNP.msi from the QLive site to C:\temp

4.) Close your browser

4.) Go to start menu --> Run --> type in: 'cmd'

5.) copy and paste this, without the quotes: "msiexec /a C:\temp\QuakeLiveNP.msi /qb TARGETDIR=C:\temp\install"

6.) Now you should have a bunch of files in C:\temp\install

7.) Copy the following files:
npcleanup.vbs
npquakezero.dll
pbsvc.exe

to: C:\ProgramData\id Software\QuakeLive and overwrite the files that are currently there. C:\ProgramData\id Software\QuakeLive is the location on Vista, I'm not sure where it would be on XP, but to find out just run a windows search of where npquakezero.dll is and it willl tell you the proper directory to copy the files to for XP.

8.) Run npcleanup.vbs from C:\ProgramData\id Software\QuakeLive

9.) Restart your browser and enjoy

Or, for Firefox:

I fixed it in Firefox....

I have downloaded an older version "QuakeliveNP.msi" from Plunder.com. After installing the older version, in Firefox is shown the Plugin QuakeLive(quakezero). Now I restart Mozilla and update normally with the new downloadable QuakeLiveNP.

I suggest that sometimes the Download of the new updatefile QaukeLive.msi are incomplete. If i did like discribed above, I haven't the file npcleanup in the folder c:\temp\install.

Just give the older version a try.

It works for me.

This is the thread where I found it: IECLEANUP.vbs and NPCLEANUP.vbs - QUAKE LIVE Forums

 

[razy22]

finally got it to work, thanks alot

 

[razy22]

well actually not? I am not getting the npcleanup.vbs file for some reasons getting both of the other but not the cleanup.

 

[Product FRED]

Does the game run though?

 

[razy22]

nvm again I got it working. just had to look abit more around. thx for your time and for helping me

 

[Product FRED]

No problem

If you have any more questions, feel free to ask

- Fred