Error WINDOWS 7 7601 BUILD NOT GENUINE. No idea how to fix this.

[davemsc]

Yeah, I get it everytime. I do let it do its thing, but still get it everytime. So is there a way I can recover all my desktop items....shortcuts, documents, etc? But yeah, the screen is still black and all my stuff on it is still gone.
Thank you so much for your help..really appreciated. Will this error on boot up keep happening?

I'll get a screen capture later if you need it. The search engine seems to be really odd. It's homepage is a weird site..delta I think. I am wondering if some other virus didn't get on it as well during all this

Thoughts on this? Again, thanks so much. I'd what you did a permanent fix or is it temporary?
Dave

 

[NoelDP]

Delta Search - you have been the subject of a hijacking from PUP software.


Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds

 

[davemsc]

Hey,

I have tried that since I read one of your posts for someone else. The problem is it freezes about 10 minutes info the scan...it says not responding. Any thoughts on how to get past that? Should I uninstall and reinstall?
Thanks again lol

 

[NoelDP]

Boot to Safe Mode, and run the scan from there.

 

[davemsc]

Boot to Safe Mode, and run the scan from there.

Ok will do. It won';t be until later tonight as I am at work now.

What is PUP software?

So basically, just get my desktop looking the way it did before? Are those documents that were on the desktop recoverable?

Also, it seems things aren't in the same place in the directory as before. For example, before all this, I would click on MY PICTURES and all my folders were there. Now, nothing is under my pictures, but I can access them by going to C:/users/dave/my pictures.

I am only asking since all my pics are in LIGHTROOM and if the folders got moved, I am screwed lol

thoughts?

 

[NoelDP]

PUP= 'Possibly Unwanted Program' - a driveby install of a Search engine or Browser Helper Object, often when installing other legitimate software (such as Chrome or Adobe FlashPlayer) and not noticing that other software is bundled with it.

 

[VistaKing]

davemsc

Take a look at the link below

:ar: Remove Delta Search (Uninstall Guide)

 

[davemsc]

PUP= 'Possibly Unwanted Program' - a driveby install of a Search engine or Browser Helper Object, often when installing other legitimate software (such as Chrome or Adobe FlashPlayer) and not noticing that other software is bundled with it.

So I'm in safe mode and the same thing happened...the malware froze shortly into the scan (25326 items)
Now what? Also, am I able to get back the files that were on the desktop or are they gone?
thanks again!
dave

 

[VistaKing]

davemsc

Did you try to do the steps in the link ?

 

[davemsc]

not yet...about to try that now. \just wondering why the malware scan keeps crashing

 

[NoelDP]

I would tend to suspect possibly a disk problem - bad clusters or worse....


Please run a full CHKDSK and SFC scan....

Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

CHKDSK C: /R

and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

The CHKDSK will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and attach it to your reply

 

[davemsc]

how do you compress it? Told you I have no idea haha

 

[davemsc]

so I am having some issue using my photo software lightroom. All the pictures that I imported into it are not there at all. Not just moved, but not there.

Could making windows genuine have reset everything? I had to install firefox since that was gone, etc etc. Thoughts?
thanks

 

[davemsc]

oh, and yes, I got rid of delta search - thanks!!\

 

[NoelDP]

None of the fixes applied here would affect either data or installed programs.
I would suggest backing up to external storage before running the CHKDSK.

 

[NoelDP]

...see the Windows Update Posting Instructions for how to post the CBS.log file

 

[davemsc]

So a possible reason that I can't see my desktop is that I now have a folder under users with a little lock by it. When I click it and go to desktop, it lists the items that are displayed in the desktop currently since this weird genuine issue started.
If I go to another files with the same user name WITHOUT a lock and go to desktop, it lists what I usuall have on my desktop. UNder My documents which usuall had a whole bunch of things, is all gone and has folders titled CRASHDUMP, CYBERLINK, microsoft, NATIVEFUS_LOG, and REALLUSION.

THoughts?

What the hell is going on?

 

[NoelDP]

Disk corruption or malware.

 

[davemsc]

man this is horrible. it seems everything is here, it's just scattered on other areas. My Documents folder is now in My Pctures folder!

Do you think I should still run the CHK DISK? Will that posibly wipe files as well or is that safe to do without backing up\

 

[NoelDP]

I'd back up first - there's always a possibility that if the disk is failing, a full CHKDSK could be the straw that breaks its back.