Experts Only! Windows Cant Find Bluetooth Device!! Expert Help Needed!

[Parashar]

Hi i have googled all possibilities but can,t able to get a proper solution suddenly my dell Bluetooth mouse stop responding i have done all the troubleshooting options like services.msc (device is already started), regedit (this also doesn't work) , System Restore(This also doesn't work) updated my driver several time but no result. done trouble shooting in safemood but this also doesn't work so please help me.

My windows doesn't find any Bluetooth device but others devices like mobile can detect windows Bluetooth as well as Bluetooth mouse

My Bluetooth device is discoverable but windows cant find it i will be thankful to you if any one can solve my problem m pissed off after trying all possibilities

when i check in device and printer these i see my mouse but it doesnt work when i do troubleshooting there is shows no problem so i several times tried to remove the mouse and then again install it but it temporarily got removed but when again i reboot it comes again(even without installation) i even cant remove it completely

for your ready reference i attach the screenshots here

 

[maxie]

Hi there .. Does the Bluetooth Device show up .. When you go into Device Manager > System Devices .. What is your Dell Model Number ?

 

[Parashar]

yes it shows up my dell no is studio 1457

 

[maxie]

Your screenshots are not very clear .. How ever all seems to be in order .. What is the Model of your Bluetooth mouse ?
Also when did you change to Windows Ultimate ?

 

[Parashar]

Dell Bluetooth (5 buttons scroll) Dell OEM 5-Button Bluetooth Wireless Optical Travel Mini Mouse F299K G714K PU705

Dell 5 Button Bluetooth Wireless Optical Travel Mini Mouse F299K G714K PU705 | eBay

i upgraded to ultimate i think 1.5 year ago

 

[maxie]

You seem to have done every thing possible to resolve the problem .. So i would suggest a Repair and Install .. If that don't work would try a clean Install ... The Links below will help you achieve this

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164


http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[Parashar]

will my updates be affected by windows repair

 

[maxie]

Hi there ... As stated in the Tutorial .. Windows Updates will need to be checked and reinstalled again

 

[strollin]

Have you tried some obvious things like changing the batteries in the mouse and have you tried pairing the mouse with another computer?

 

[Parashar]

even windows don't find any device..yes i have tried i have changed the batteries and paired mouse with other computers as you are a programmer could you suggest some other troubleshooting apart from what i have already done or mentioned above

 

[strollin]

Have you tried uninstalling the BT Mouse from Device Manager?

 

[Parashar]

i have tried but it come again after reboot even without installing again...what should i do to completely remove it....

 

[maxie]

Hi there ... Read the Link below ... I am not so sure this will help though

http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html#post726559

 

[maxie]

Maybe Driver Fusion would work better .. If the one above does not

 

[Gary]

You have been given expert advice here. Now follow it or don't. It is your option. The way I look at things to come to a forum and ask for only Expert opinions is ridicules That is unless you are paying for the advice. I am not an expert and I don't believe we have that title here anyway so that is all I have to say other than.

1. Reformat your PC.
2. Perform a clean install.
3. Activate that install .
4. Get all of the Windows Updates you can for your clean install.
5. Image your New Clean install so you have something to go back to.

Have a nice day.

 

[Parashar]

thanks maxie for the info i will make a try and see if that works....and gary i asked expert advice because i have tried all troubleshooting options i know...saying that reinstall windows is easy but in actuall practice its not...this will be the last option i will do if nothing else is left to try

 

[maxie]

Hi there ... A Reinstall is not that difficult if you follow the Tutorial step by step ... You will get a perfect Clean Install .. And once you do you should make an Image to an External Drive .. And also make regular backups .. Prevention is better than cure .

 

[Parashar]

maxie i know that reinstall wont be that much difficult but what i care about is that i have to install all updates again as my window disk is not sp1 so i have to make lots of update before making it sp1 and then a more lots to make it upto date so thats why i am searching for alternative way if any left.

 

[maxie]

I know Updates always takes time .. But i think the time that you have spent on this matter .. Just would have been quicker to Reinstall .. I am sure you know the Link which i gave you includes SP1