explorer crashing and restarting continously

[seipmoney]

I went to Las Vegas for a week and i come back to find my computer all messed up. My windows explorer keeps finding an error and starts opening the window that says windows searching for a problem. It will open these windows nonstop until i turn the computer off and i am unable to do anything. I have tried running safe mode and the only thing that changes is that it constantly restarts explorer rather than crashes. I am at a loss and i dont know what to do. I can get to the cmd prompt in safe mode if i work fast enough but thats about it. Could anyone help me with this problem?

 

[Brink]

Hello Seipmoney and welcome to Seven Forums.

I would recommend running a repair install to try and fix this so that you do not lose anything.

Hope this helps,
Shawn

 

[Andysweb]

Explorer has crashed a few times when I had the RC installed but since clean install of build 7229 it is okay.

 

[jrlinder]

hey, i've been having the same issues. I just upgraded to windows seven in an effort to fix the issues with my windows explorer, among other things. I checked the reliability report and I got this:
Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangXProcB1
Application Name: explorer.exe
Application Version: 6.1.7600.16404
Application Timestamp: 4a765076
Hang Signature: 1e17
Hang Type: 128
Waiting on Application Name: svchost.exe:AudioClientRpc
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 1e1773c5ae376bc3647f21b9072f62bc
Additional Hang Signature 2: ef4c
Additional Hang Signature 3: ef4c22c1eaf328ca45fbe7d79e6c4431
Additional Hang Signature 4: 1e17
Additional Hang Signature 5: 1e1773c5ae376bc3647f21b9072f62bc
Additional Hang Signature 6: ef4c
Additional Hang Signature 7: ef4c22c1eaf328ca45fbe7d79e6c4431

Extra information about the problem
Bucket ID: 696285616

Not sure what to do about it. But I think my audio volume wheel on the side of my computer has something to do with it. Please help me. I'm really getting sick of this.

 

[Frostmourne]

Update your BIOS, chipset and other drivers, and remove any hardware that doesn't have Windows 7 drivers.

 

[jrlinder]

Frost, thanks for the info, but i'm not sure I know how to update my BIOS, chipset. Could you direct me on the process?

Edit: So i went to manufactures website and looked up chipset. Downloaded the windows 7 Chipset. And installed it. So hopefully that will take care of it. But as far as BIOS goes, The website said not to do it if I wasn't directed by some customer support agent or something weird like that. What does BIOS do?

 

[Frostmourne]

The BIOS has the job of booting the OS, holding info on your hardware and if it works and providing access to other features like virtualization. It should be updated.

 

[jrlinder]

I downloaded the BIOS update. but it's not running/updating. ?

 

[Frostmourne]

What pc model do you have and what BIOS file did you get? Download the stunning HWInfo tool to find out.

 

[jrlinder]

well, got the bios downloaded and installed/updated. Been a week now and no issues. Hopefully I got it fixed this time. Thanks for the Info guys. Major help.

 

[mtbboi]

Hey All

I am having the same issue with this WINDOWS Explorer finding a problem and restarting continuously. I can operate the PC in a rudimentary way by using the task manager to kill the explorer process and then start a cmd prompt. However anything that involves browsing for a file in a directory (inlcuding some of the control panel tools) fires up windows explorer which then dies with the same error !

This started occuring on 15 Feb 2010. A couple of windows updates were automatically downloaded and applied over the preceeding few days which is the only thing that changed... I think on the 12th there was a bunch of 7 updates and then on 13th or 14th another one. Perhaps my bug is a valentines gift from MS ??haha

So far I have tried a number of things, including registry cleaning, CMF scan, starting in safe mode and restoring to restore points. Nothing has any effect.

Anyway I am just considering doing a repair install and then if that does not work a clean install. Before that I will also try out the free recommended registry fixup program linked from this thread.

The clean install is probably a good option as its a secondhand PC (less than 1 year old and good spec gear) and the previous owner seems to have been keen on loading all sorts of stuff. I will update my profile with PC details when I get home but its a Core 2 Quad processor - I think 2.33 gHz. 4G DDR3 ram. Asus motherboard (forget which) with NVIDIA video card. Previous owner was a gamer who works in a PC store

However here is my question (finally !) - I have a couple of older software packages that I am used to for processing photos and running my Sony HDD walkman. I'd rather not find alternatives (I can't for the Sony one) however I am not sure if there are any issues with these programs that could have clashed with the recent updates and if I should reinstall them or not

Programs are

Sony Sonicstage 4.3
Nikon Picture Perfect 1.5

I did do a bit of internet search about these before installing. Sony one is reported to be okay for Vista/Win7. Nothing I could find about Picture Perfect and Win7 issues.

When installing PP windows told me it needed to run in compatible mode and I accepted without too much thought (opps). Prior to the windows explorer issue PP did crash 3 or 4 times which it had not done before. I think this may have been an early symptom of the windows explorer issue rather than the cause tho...

Cheers
Marcus

 

[Frostmourne]

Download ShellExView and have a look what context menu entries are most likely causing this issue.

 

[pcs3657]

Are you using Norton Security Suite ?


If yes uninstall it and instal Microsoft Security Essentials instead and all will be fine.


If no then try to reset IE to default.