Windows Explorer keeps crashing and restarting

snev

New member
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8:18 PM
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2
Hi everyone,
I hope you can help.
I’ve HP 2000, win 7 hp x64, AMD E-350, 1.60 GHz, 4GB (3.6), bought 3- 4 years ago, and Windows Explorer seems to crash randomly with me, even in Safe Mode. Besides CPU usages gets really high, without no obvious reason, and MalwareByte blocks scvhost.exe.
To make it short!
I’ve scanned it with numerous tools, cleaned and fixed everything. To rule out all possibilities i could think of. I’ve also updated my windows and removed all programs they weren’t on it in last 2 years, reset browsers… Besides I was lucky and got a help of an expert on one of the forums. When last two logs came clean I thought the problem is solved, but … I’ve shut it down normally, and this morning, as I’ve turned it on, begins again. First thing after booting and I couldn’t open anything, except firefox and task manager. Everything else I’ve touched, left or right clicks no matter, caused explorer to restart. I try opening skype through task manager, but it crashed, so I’ve opened it downloading and installing new one, using same method I’ve run few anti-adware-malware-etc,and later on again sfc /scannow, and everything was ok…. Now, I can open most of documents and applications, but for how long ?

Here are dump files created by explorer, I've found in users/../appdata/local, there is nothing in C:/windows/minidump could someone please look at them, and give me some advice.

Thank you in advance!
 

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My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
Laptop
Computer Manufacturer/Model Number
HP 2000
OS
Windows 7 Home Premium x64
Does the PC still have the factory install? If so that is the worst possible install of Win7 one can have, larded with bloatware and duplicate utilities which interfere with better versions built into Win7. That's why most tech enthusiasts won't even run such an install but instead Clean Reinstall Windows 7

Everything needed is in the blue link to get and keep a perfect install just like a million+ others have done without a single complaint.

Until then you can establish a Clean Boot, replace any bloated AV with a free lightweight AV, run a full scan with that and also Malwarebytes and SuperAntiSpyware, run System File Checker, utilize System resources - all from Troubleshooting Steps for Windows 7.
 
Thank you for a prompt reply. It is indeed factory installed win 7. I'll read guidelines for re-installation tomorrow, and try to do it if that is the only cure. I just have to find installation CD, I suppose that factory installation from portion D is not usable.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
Computer type
Laptop
Computer Manufacturer/Model Number
HP 2000
OS
Windows 7 Home Premium x64
If you`re talking about the recovery partition that`s already on your computer, yes you can use it over and over again.

That`s why it`s there :)
 

My Computer My Computer

At a glance

Windows 10 Pro x64Intel Core i7 6700KGSkill TridentZ RGB 16GB 3600 16-16-16-36EVGA GTX 980 Ti SC x2
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
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