External HDD File Transfer Freezes

Kuroda

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Hi. When I'm copying files (350MB+) to my Samsung STORY 1.5TB External HDD after one files is copied the file transfer freezes. After a few seconds I get a message saying the files cannot be located in H:/VIDEO and suddenly it says my external HDD is empty. I can't access the HDD (which has over 300GBs on it already) again until I reboot. I have installed this hotfix: You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM. It doesn't work however relevant it is to my problem. Any suggestions would be greatly appreciated.

*Also my iPod will have trouble being detected in iTunes. After reboot it works fine.
**Just noticed the "External USB Hard Drive Problems" thread. Unfortunately only the hotfix seems to be suggested.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitQ8200 Intel Core 2 Quad4G RAMNVIDIA GeForce 7100/NVIDIA nForce 630i
Computer Manufacturer/Model Number
Acer Aspire X1800
OS
Windows 7 Home Premium 64-bit
CPU
Q8200 Intel Core 2 Quad
Memory
4G RAM
Graphics Card(s)
NVIDIA GeForce 7100/NVIDIA nForce 630i
Monitor(s) Displays
42" LCD 1080p HDTV - LG 42LG70
Hard Drives
640GB
Hm...sounds like either one of two things...

1. Faulty chipset driver...reinstall your chipset drivers
2. You are having faulty power issues on the USB which would in turn mean hardware failure
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64Intel Core 2 Duo T9300 2.5 GHz4GB Kingston DDR2-800NVIDIA Geforce 8600M GT (512MB Model)
Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I reinstalled the chip drivers but it did not fix the problem. Can I fix it if #2 is the problem? And if so, then how?

Also here's the error message I get, if it helps.

42609207.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitQ8200 Intel Core 2 Quad4G RAMNVIDIA GeForce 7100/NVIDIA nForce 630i
Computer Manufacturer/Model Number
Acer Aspire X1800
OS
Windows 7 Home Premium 64-bit
CPU
Q8200 Intel Core 2 Quad
Memory
4G RAM
Graphics Card(s)
NVIDIA GeForce 7100/NVIDIA nForce 630i
Monitor(s) Displays
42" LCD 1080p HDTV - LG 42LG70
Hard Drives
640GB
Bump
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64-bitQ8200 Intel Core 2 Quad4G RAMNVIDIA GeForce 7100/NVIDIA nForce 630i
Computer Manufacturer/Model Number
Acer Aspire X1800
OS
Windows 7 Home Premium 64-bit
CPU
Q8200 Intel Core 2 Quad
Memory
4G RAM
Graphics Card(s)
NVIDIA GeForce 7100/NVIDIA nForce 630i
Monitor(s) Displays
42" LCD 1080p HDTV - LG 42LG70
Hard Drives
640GB
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