Failure to install windows update

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer reads :

(Default) REG_SZ
Licence_Time REG_DWORD 0x00000000 (0)
RB REG_DWORD 0x00000000 (0)
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron R15
OS
windows 7 home premium
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer reads :

(Default) REG_SZ
Licence_Time REG_DWORD 0x00000000 (0)
RB REG_DWORD 0x00000000 (0)

Post screenshot please
 

Attachments

  • Naamloos.png
    Naamloos.png
    31.3 KB · Views: 3

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Regedit IE Screenprint.png

Regedit IE screenprint 2.png

Regedit IE screenprint 3.png
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron R15
OS
windows 7 home premium

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Try to uninstall IE9 preferable in safe mode. What error message does it give you?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Just tried to uninstall in safe mode, but I got the same message as when I tried to do this in normal mode "An error has occurred. Not all the updates were successfully uninstalled"

This seems to be a big problem, but as I never use IE, I use google chrome, or sometimes firefox, so do I need to worry about this update. If I don't bother about it any more is it likely to stop and further windows updates?
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron R15
OS
windows 7 home premium
Just tried to uninstall in safe mode, but I got the same message as when I tried to do this in normal mode "An error has occurred. Not all the updates were successfully uninstalled"

This seems to be a big problem, but as I never use IE, I use google chrome, or sometimes firefox, so do I need to worry about this update. If I don't bother about it any more is it likely to stop and further windows updates?
All other windows updates should install fine. Just test it!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
OK, I will wait until the next Windows update to see if they install. If they don't I will revisit here, but in the meantime, a big thank you to everyone who suggested ways to solve my problem
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron R15
OS
windows 7 home premium
Okay (: sorry we weren't able to completely get to the bottom of the problem (:
 

My Computer

Computer type
Laptop
Back
Top