FBI Ransomware

[trampy]

here you go and sorry for taking so long.

 

[cottonball]

trampy,

This may take a while, so, if you are not staying up late, you may want to do so tomorrow...

This Scanner is implemented as an ActiveX control, so it is best run on Internet Explorer.
Right click the IE shortcut and select: Run as Administrator


Next, download: Free Online Virus Scanner | ESET

On the Eset website, click on: Run ESET Online Scanner
Click: Start


When asked, allow the add-on to be installed
Click: Start again


On the next prompt, Computer Scan Settings, check: Remove found threats
Next, click on: Advanced Settings



Make sure these options are checked:

• Scan for potentially unwanted applications
• Scan for potentially unsafe applications
• Enable Anti-Stealth Technology

Click: Scan



When the scan is complete



If threats are found, in the Scan Results prompt:

• Click on: List of threats found
• Click on: Export to text file
• Save to the Desktop and name it ESET Scan Results
• Click on: Back
• Place a check on: Uninstall application on close
• Click on: Finish, and close the program.

Please provide the ESET report in your reply. so we can determine if any further action is necessary.

 

[trampy]

Eset Scan Log

 

[cottonball]

trampy,

That looks good.

Need to go through the entire thread to make sure there is nothing else we need to do, but, have to do that later this afternoon or early evening.

Enjoy your day!!

 

[trampy]

Thanks again for all the help!! Do you know of a good registry cleaner program that I could use to clean up my PC?

 

[cottonball]

:warn: Please do not engage in running one of them!!! :warn:

Registry cleaners may cause more damage than what they fix.

:info:
These are 2 programs that get rid of Adware/Junkware and will help your cleanup effort:

Please go to the AdwCleaner Download
Save to the Desktop.

Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator

Click on Delete and confirm the prompt.

After the program finishes, the computer is restarted.
A text file report opens after the restart.

Please attach the content of the C:\AdwCleaner[S1].txt in your reply.

:info:
Also use the Junkware Removal Tool Download
Save to the Desktop.

Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications.
These programs may interfere with the running of JRT.
Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides

Right-click JRT.exe and select: Run as Administrator

The tool opens and starts scanning the system. Please be patient as this can take a while...

When done, a report, JRT.txt is saved on the Desktop.

Please post the contents of JRT.txt in your reply.

 

[trampy]

Ok here are the results, and thanks for the warning about registry cleaners. Should I delete the programs Ive used so far such as roguekiller,tdsskiller, minitoolbox etc...?

 

[cottonball]

Should I delete the programs Ive used so far such as...

Yes!

We used several programs that you do not need to keep. Some of them change very often, and an older version would not do much good. You can remove the following programs and any of their reports from the Desktop:

RogueKiller
TDSSKiller
Farbar Recovery Scan Tool
Farbar Service Scanner
MiniToolBox
ESET Service Repair
Security Check
ADWCleaner
Junkware Removal Tool
Revo Uninstaller

If there are no more malware concerns, you are good to go.

Good luck, trampy!!!

 

[trampy]

I think im all good now, and thanks again for the help!

 

[cottonball]

My pleasure.

Take care!