Solved Firefox double-lined and linked words.

BlackSparrow

The Crazy One
Power User
Local time
9:34 PM
Messages
1,282
Location
Canberra, ACT
I don't know if this is the right location to put this, so could someone please move it is it isn't in the right place.

I have been having a problem with Firefox recently, each page I go on to has some words linked to other websites. It has been going on for about a month now and I don't know what is going on with it.

The screenshot shows what has been happening, if you want me to take a better screenshot just ask.
 

Attachments

  • Double lined words.png
    Double lined words.png
    310.5 KB · Views: 3

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
Could be ads, could be a weird add on. Have you tried clicking firefox-help-restart with addons disabled?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
Could be ads, could be a weird add on. Have you tried clicking firefox-help-restart with addons disabled?

Yes I have and it has done the same thing, and I don't think it is a weird add on because the only add on that I have enabled right now is add blocker.
 

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
Okay, I just found out what the links lead to. It appears to be some weird form of add that links to other websites. Here is a picture of what one of the links from my 7F CP leads to.
 

Attachments

  • Found double.png
    Found double.png
    143.4 KB · Views: 3

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
I don't think you should be getting those if you are logged in here, z3r010 could help with that.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
That is adware according to my Google searches.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
You should also run a threat scan with MBAM: https://www.malwarebytes.org/getmbam
You should run a full scan too if you have the time. It will search deeper in areas that malware usually does not infect, but sometimes they do infect the least obvious spaces. Please show us a screenshot of the results so we can make sure you are not removing false positives. You mat even find other viruses you have never known was on your system.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
This wouldn't hurt then,

AdwCleaner Download

Just ran this one so the screenshot will be of it.

You should also run a threat scan with MBAM: https://www.malwarebytes.org/getmbam
You should run a full scan too if you have the time. It will search deeper in areas that malware usually does not infect, but sometimes they do infect the least obvious spaces. Please show us a screenshot of the results so we can make sure you are not removing false positives. You mat even find other viruses you have never known was on your system.

I am currently running MBAM now since I have tons of time. I will post a screenshot after it has finished.

So do I just press on the "Clean" button for Adw?
 

Attachments

  • AdwCleaner.png
    AdwCleaner.png
    131 KB · Views: 5
Last edited:

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
Could you post a picture of all tabs on the results?
Edit: actually only the ones that have a item in it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
What is on the Firefox tab?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Could you post a picture of all tabs on the results?
Edit: actually only the ones that have a item in it.

Apologies, but I had already pressed "Clean" and it came up with a WordPad document (shown in the screenshot). It seems that it was only the RightSurf stuff that was the Malware as well, so not all pages are back to normal, I'll also be showing a page that had the links and all in the screenshot.
 

Attachments

  • Problem Solved.png
    Problem Solved.png
    339.4 KB · Views: 4

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
That's alright, looks like you got it.

Your specs say you have MBAM Pro, I guess you are running that for good measure?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
That's alright, looks like you got it.

Your specs say you have MBAM Pro, I guess you are running that for good measure?

I was running MBAM but not in the Pro version, don't know why it showed that I was :o
 

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
Free is good too, I was just wondering if you were running a scan with that as well.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
Free is good too, I was just wondering if you were running a scan with that as well.

Yeah I was running it, it was almost completed too before I had to restart my computer.
 

My Computer

Computer Manufacturer/Model Number
Hewlett-Packard
OS
Windows 7 Professional 32-bit (6.1, Build 7600)
Memory
4096MB RAM
Graphics Card(s)
Radeon ATI HD4870
Monitor(s) Displays
NVIDIA GeForce GT220
Screen Resolution
1680 x 1050
Good deal. You should be good to go.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Win 10 Pro x64
CPU
Intel I5-2500K @3.3GHz
Motherboard
Asrock P67 Extreme4
Memory
16GB G.Skill Ripjaws X (4x4GB)
Graphics Card(s)
EVGA GeForce 750 Ti SC 2GB
Sound Card
ASUS Xonar DG 5.1 Channels 24-bit 96KHz PCI Interface Sound
Monitor(s) Displays
auria eq2367
Screen Resolution
1920 x 1080
Hard Drives
250GB Samsung 850 EVO SSD
1TB WD Blue
1TB Hitachi
PSU
SeaSonic X 650W 80 Plus Gold
Case
Corsair Obsidian 750D
Cooling
Corsair H60, Three 140mm case fans
Keyboard
Logitech Wireless Keyboard K520
Mouse
Logitech Wireless Mouse M310
Internet Speed
Wave Broadband ~ 100 dn 5 up
Antivirus
Windows Defender, Malwarebytes Premium
Browser
Edge, IE11, Chrome
Other Info
Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Windows 10 Pro x64
That's alright, looks like you got it.

Your specs say you have MBAM Pro, I guess you are running that for good measure?

I was running MBAM but not in the Pro version, don't know why it showed that I was :o

Do you have an antivirus too? MBAM reccomends you have another antivirus like Avast and MSE.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
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