Solved Firefox not displaying images or videos consistenly

bobland

Not a Power User
Power User
Local time
7:56 AM
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247
Location
Boise
I get a link to view something and nothing comes up. I click on a video and there is no video. This is not an always thing. Most of the time FF works correctly but the number of times it doesn't work is very frustrating.

If I delete all traces of FF and reinstall it, I don't get this problem. It usually happens over time. I only have a few extensions and "required" add-ons -- Microsoft, NVidia, etc.

For this reason, I keep Chrome and Opera around to get to the problem sites. I'd switch to Opera but it doesn't like my mouse. I'm leary of Chrome after discovering a task in my Task Scheduler that sends data to Google every hour every day. And, yes, I deleted those tasks.

Any ideas are appreciated.
 

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Windows 7 Professional SP1 64 bit RetailIntel i7-4790K2 x 4GB G.Skill RipJaws 13800MSI GTX 970 Gaming
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Crafted by Hand
OS
Windows 7 Professional SP1 64 bit Retail
CPU
Intel i7-4790K
Motherboard
ASRock Z97 Extreme6
Memory
2 x 4GB G.Skill RipJaws 13800
Graphics Card(s)
MSI GTX 970 Gaming
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Focusrite Scarlett 2i2
Monitor(s) Displays
BenQ 3200
Screen Resolution
1440p
Hard Drives
Corsair 250GB SSD
WD RED 2 TB SATA
WD 500GB Green SATA
WD 1TB Black SATA x2
PSU
Corsair CMPSU 750TX
Case
Cooler Master 932 HAF
Cooling
Noctua NH-D14
Keyboard
Roccat Ryos MK
Mouse
Roccat Kone XTD
Internet Speed
20 Mb - CenturyLink
Antivirus
Security Essentials
Browser
FireFox Latest
Other Info
Moving to Windows 10
Post a link to one of the problem images and I will give it a test!
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz8.00 GBIntel(R) HD Graphics 4000
Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Like mitchell65 requested; a link would be nice.
You could also trying rebooting your computer and see if the problem is still their with that link.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

My Computer My Computer

At a glance

Windows 7 Professional SP1 64 bit RetailIntel i7-4790K2 x 4GB G.Skill RipJaws 13800MSI GTX 970 Gaming
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Crafted by Hand
OS
Windows 7 Professional SP1 64 bit Retail
CPU
Intel i7-4790K
Motherboard
ASRock Z97 Extreme6
Memory
2 x 4GB G.Skill RipJaws 13800
Graphics Card(s)
MSI GTX 970 Gaming
Sound Card
Focusrite Scarlett 2i2
Monitor(s) Displays
BenQ 3200
Screen Resolution
1440p
Hard Drives
Corsair 250GB SSD
WD RED 2 TB SATA
WD 500GB Green SATA
WD 1TB Black SATA x2
PSU
Corsair CMPSU 750TX
Case
Cooler Master 932 HAF
Cooling
Noctua NH-D14
Keyboard
Roccat Ryos MK
Mouse
Roccat Kone XTD
Internet Speed
20 Mb - CenturyLink
Antivirus
Security Essentials
Browser
FireFox Latest
Other Info
Moving to Windows 10

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
Works fine for me also using Firefox 20.0.1.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.


If you want to disable this feature turn the above pref to false but I would not advise it. They are located in About:Config
 

My Computer My Computer

At a glance

Win 10 Pro 64Intel Core i7 960 @3.20 GHz24.0 GB DDR3EVGA GTX 750Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 10 Pro 64
CPU
Intel Core i7 960 @3.20 GHz
Motherboard
MSI MS7522
Memory
24.0 GB DDR3
Graphics Card(s)
EVGA GTX 750Ti
Monitor(s) Displays
LG E2341 23 Inch
Screen Resolution
1920x1080
Hard Drives
1TB Western Dgital 1002FAEX-00Y9A0
1TB Hitachi HDS721010CLA322
PSU
700 Watt
Case
Haf 912
Cooling
Fans
Keyboard
Logitech MK710
Mouse
Logitech M705
Internet Speed
Cable
Antivirus
AIS 2015 .10.0.2225
Browser
Firefox 49
Other Info
MalwareBytes Anti-Rootkit utility
If I turn on click_to_play I get the "click here to activate Adobe Flash plugin," which is worse then the original problem so I switched it back to false. It also made no difference to the original problem.

The problem was simple: cookies. I turned cookies on and the video came up. I usually keep cookies off via Cookie Monster.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64 bit RetailIntel i7-4790K2 x 4GB G.Skill RipJaws 13800MSI GTX 970 Gaming
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Crafted by Hand
OS
Windows 7 Professional SP1 64 bit Retail
CPU
Intel i7-4790K
Motherboard
ASRock Z97 Extreme6
Memory
2 x 4GB G.Skill RipJaws 13800
Graphics Card(s)
MSI GTX 970 Gaming
Sound Card
Focusrite Scarlett 2i2
Monitor(s) Displays
BenQ 3200
Screen Resolution
1440p
Hard Drives
Corsair 250GB SSD
WD RED 2 TB SATA
WD 500GB Green SATA
WD 1TB Black SATA x2
PSU
Corsair CMPSU 750TX
Case
Cooler Master 932 HAF
Cooling
Noctua NH-D14
Keyboard
Roccat Ryos MK
Mouse
Roccat Kone XTD
Internet Speed
20 Mb - CenturyLink
Antivirus
Security Essentials
Browser
FireFox Latest
Other Info
Moving to Windows 10
In Firefox go to Tools/Add Ons/Plug In and see if you have Flash.
 

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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