Solved Random BSOD while playing or displaying images

[CesarDav]

Hi,

lately, I have run into a persistent BSOD, while Windows likes to blame Nvidia drivers, I'm skeptical because I already installed a stable past version of drivers, and, after a few days, I just had 2 crashes for no reason, one while attempting to use windows update and another while the computer was displaying a screen protector. Can't really say what is making all these errors, last time, I thought it was because the computer was running out of space, now it's not that, I copied most of the stuff to an external HD. Would hate having to re install everything just to have more BSOD's. Any help is appreciated.

 

[essenbe]

There are no dump files in the files you uploaded. Dump files are what we work off of. Please make sure your computer is configured to create Small Memory Dumps
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Also, just so you know, just because you installed new graphics drivers does not mean that is not what the problem is. Does your laptop use switchable graphics? I believe Nvidia calls it Optimus? Is your computer still under warranty?

 

[CesarDav]

No, it's a dedicated video card. No warranty since I bought it used. I'll try to do what I was doing before getting the BSOD and see if windows creates a memory dump, as it was configured to create a kernel dump, but, didn't write that either

 

[essenbe]

No, click on the blue link above and change it to small memory dump.

 

[CesarDav]

yeah, I did, just saying that it was supposed to create a kernel dump. Didn't create one the past 2 BSOD's. I'll post back if I get a BSOD. Thanks!

edit in: just had 4 BSOD's, no dumps are written, it sort of seems like the HDD is disconected at some point during the crash. Beginning to think it is a problem with the hard disk dying out... as I was first doing an anti virus sweep, then, trying to run updates, just after logging in again and another while looking for the minidump.

 

[CesarDav]

After another 5 BSOD's I managed to catch a glimpse at what happens. It says something about failing to write the dump with error 0xC0000010 (or something like that, it's too fast to see) guessing the HDD is dying

doing a search, I do have the hotfix to correct the issue. I will do a chipset driver install and see if that corrects the issue

 

[essenbe]

OK, just make sure it is configured to create Small Memory Dumps, and check to see if you have a folder named Minidump in C: Windows. If you don't, create one.

 

[CesarDav]

it keeps failing and there's no minidump folder. I'll create one and see if it writes one since I believe more BSOD's will come
still think it is the hard drive, as they are more recurrent whenever I try to move certain folders or whenever I try to copy/move a lot of data

by the way, I tried all the methods for windows to create the dump, it sill states the failure and the same error for not creating one. As of now, even if I run the troubleshooting tools, it states that windows is running fine, no issues detected, and yet, I have had more BSOD's today than any other day

I finished backuping important data, if it comes down to it, I can perform a format and re install windows, in hopes that this would fix the BSOD's of course.

edit in: just had another BSOD where there's a different excuse for no creating the dump, error: 0xC000000C9 (I think) minidump folder is empty, btw.

also, I did update the Intel chipset driver, no dice, still throwing lot's of BSOD's my way

 

[essenbe]

CesarDav, Please uninstall Dameon tools and any of the other programs mentioned below, then follow the procedures below.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause of BSOD's.

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
- Double click the executable to open it
- Click the button shown below



If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.

 

[CesarDav]

uninstalled Daemon Tools, made sure SPTD was out. Got another BSOD while attempting a virus check with Microsoft Security Essentials , no error for not writing the dump, still no files in minidump folder. Went trough the steps to check the settings for said dump, all correct.

managed to see the stop error, 0x000007A (I think).

by the way, I do not have Alcohol 120% or Power Archiver Pro in my system. What I do have is PowerISO

 

[essenbe]

Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

Also, please run http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[CesarDav]

Results are in: "Windows Resource Protection did not find any integrity violations". Ran it, rebooted, ran it again. same result

 

[CesarDav]

just had another BSOD while using winamp and word 2007. Same error for not writing the dump file, 0xC0000010.

starting to think it's more of a hardware issue, as the software still says that there are no issues.

So, there's no dump files to attach, I tried creating one, no dump files, if you want another file without the dump, I can create one.

 

[essenbe]

Please look in C:Windows and see if there is a file named Minidump there. If not create one. follow this and make sure it is set to Small Memory dumps also make sure your virtual memory is 'windows managed' Virtual Memory Paging File - Change See #8, but leave it checked to let Windows manage the space.

 

[CesarDav]

Yes, I have looked there after the recent BSOD's, no files. I created the folder because the computer refuses to write dump files completely.

went to change the paging, it was around 2gb in space, I changed it to let windows manage it for all drives.

 

[essenbe]

I'm kind of at a loss. All that should work. Try to make it look like this and see. This is mine and it will create dump files.

View attachment 333322

 

[CesarDav]

I attempted that, but, after some more BSOD's the registry got corrupt, to a point where I was completely unable to log in windows. I'm in the middle of re installing everything, but, I decided to change the anti virus, as just before I noticed a lot of weird folders and processes running, I didn't tamper with them, but, it was really weird getting a BSOD when attempting a virus check...

anyways, I will post back if I get a BSOD. Thanks a lot for the help!

 

[essenbe]

When you finish the clean install, install Macrium and Paragon and make a system image in folder on a backup hard drive. Make the recovery disks, and hopefully you will never have to do a clean install again. Just restore the image. They are both free. Always use at least 2 in case one fails to work.

 

[CesarDav]

Okay, will do. I will mark this as solved. Hopefully, I won't have anymore BSOD's

Thanks a lot!

 

[essenbe]

I would wait a few days before marking it solved. make sure the problem is resolved, then mark it solved.