Format of a disk issue code

[Melissa]

I am having trouble and getting a code when I am formatting my disk - I am checking for bad sectors.

 

[theog]

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

 

[Melissa]

I am not too sure that is safe
I have contacted the Manufacturer and they did not advice me to do this.

I do not know which one to choose either
Not tech savvy

I also do not wish to loose data.

I have a Seagate 500GB Hard Drive

Have been advised to do the tools - check disk setting

I am not too sure what to do

 

[AddRAM]

the manu. told you not to check the drive ??? Amazing

Who`s make is the hard drive ?

have you googled that error code #

Post the exact shot you get when you try to format the drive, the 1 you posted is a check disk shot.

 

[Golden]

I also do not wish to loose data.

I am not too sure what to do

You will lose the data anyway since you are formatting the disk.

Run the diagnostic tools as recommended.

 

[AddRAM]

Exactly, the whole purpose of formatting a drive is to wipe it clean.

 

[Melissa]

Format of disk issue

I am scanning again - I did not have access to my hard drive and was going to test it at another computer.
I gather that I am going to have to format it. Do not wish to loose the data that is currently on the disk though. I think that some of the items are back up's - will this affect everything?
Thank you for being better than the manufacturer.
I read only the partial email and could not see that you instructed not to check again. Sorry.
I am not computer savvy and very frustrated.
I also have another disk that is write protected - how do deal with that

 

[gregrocker]

Use Downloads | Seagate DOS download burned to CD with Windows Image Burner.

Boot it to run the extended test. it is very easy to use. Back up your files first.

Afterwards if you want you can use the wiping utility on Seatools to Quick Wipe the HD, then follow these steps to get a perfect http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164.

In your case once its all set up you can use DiscWizard | Seagate which is a free version of the premium Acronis backup imaging program to back up your Win7 image externally, even clone it to a new HD if needed. The Manual is on the downloads page and easy to understand and use. This is a free $100 value so I'd use it.

 

[Melissa]

Format of a disk update

I tried runnning the format of the disk again and I am having trouble doing anything with it running.

I have attached a screen shot of the latest from trying to scan it

I have sent the previous and new screen shot to the manufacturer

 

[Melissa]

Format of disk - update

Here is the latest screen shot

 

[gregrocker]

Did you see the steps I gave you above? This is how to proceed.

Also: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[AddRAM]

Melissa, why is the title of your thread trouble formatting, but yet in 1 of your replies you say you do not want to loose the data ? What is it that you are actually trying to do ?

 

[Melissa]

I actually had a USB Seagate USB 500GB Portable Hard Drive - that is the one that has the errors when I scan the data.

It asks me to format over and over again, which is getting painful. Hence putting up screen shots.

I used the back up software that came with the Seagate Desktop Seagate 1TB called Memeo to do a back up of the 500GB Hard Drive to a USB 8GB stick - this is now write protected and I can not move data off it.

I do not wish to format the disk as I have 431GB of data on it and this is several years work and I took it of my old computer that had no back up on closer inspection.

Then in the background I now am trying to figure out sharing - but will just leave the question of the data to remain.

I am in the process of using it on another computer and it works well, then will restart. I guess it is a common problem with external hard drives.

 

[Melissa]

It lets me access it fine on this computer after going to tools and scanning and fixing bad sectors.

Yet when I put it on the other computer it will continually want to format it.

I think I will ditch what the manufacturer posted to my FB enquiry. I know you have to back up everything. Have a back up of a back up these days.

I have lost a lot data in the past - information is knowledge to me.

 

[AddRAM]

Well that is a better explanation and now you will get better help, Thank You

 

[Melissa]

So sorry I am getting treatment for cancer and I guess my brain cells are being affected.

Also frustrated.

I will try and achieve excellent communication levels on the forum to gain better assistance.

Accept my apologies.

I should tell you what I am doing just in case you boot me off this forum.

Thank you so much.

Would you suggest if it is not scanning and working on one computer -- try the other computer again?

 

[AddRAM]

Yes, I would put it back on the original pc. You see, computers are funny like that. Sometimes you just can`t pull a hard drive with data on it and expect it to be cooperative. You have to have all the same programs on the different ( non original pc ) For example, if you create a word document on 1 pc and don`t have word installed on the other pc, windows will not be able to read it. Adobe reader would be another example, I would hook it up to the original and see if you can access all the data, then go from there.

 

[Melissa]

Looking at the screen shot that I sent before there are two older documents called .wps which is quite old documents from my Vista machine.

I also transported some drivers to upload onto the other computer because it was quite slow on the internet and overall it was slow.

Should I just delete the .wps files and just forget they ever existed.

I have connected up the hard drive now and you can hear it reading the data over and over again.
I was told portable hard drives are like females and tempermental.

I had an NTLDR issue before.

I think I actually may be the Melissa virus.

Thanks for your assistance.

Heaps better than some tech heads I know

 

[AddRAM]

Well thanks for that compliment, I would start going through that drive and get rid of everything you don`t need or can`t remember what it is. Try to start moving the files back onto the original machine if you have the room. If you manage to get it empty, try to format it and see what happens.

Make folders on the external and dump the files into them, documents, pictures, etc. that way it`s much easier to move them. After you copy and paste them, verify they are good, then delete them off the external.

 

[gregrocker]

If you haven't already be sure to back up the data because having external fail to show up on one PC can portend it's failure.

Knowing now its an external HD I would run free Partition Wizard Surface Scan and File System Check on it to diagnose HD and possibly repair the file system. The Home Edition installs in seconds and is easy to run as shown in these videos:
Video help on how to perform partition surface test with Partition Wizard.
How to Check File System? Partition Wizard Video Help.

PW Home Edition can sometimes cause an external to show up in Explorer if it can be seen in PW, just by running Check File System on it. You'll see the autostart box pop up when its repaired it enough to be detected by Explorer.