Freeze/Hang while loading Icons. White paper looking ICON?

[perphection]

Ok so my Toshiba laptop was recently upgraded (clean install) of windows 7 Ultimate -64 bit.
It worked perfectly fine and fast.. now it jst freezes after windows 7 loads.
It starts up normally and then when all the Icons are refreshing (turn into white paper icons) it freezes along with the mouse. Can't do anything but turn off. It ALWAYS happens. I can boot onto safe mode fine.

 

[Tekno Venus]

Hi,

First, try running an anti-virus scan using Malwarebytes Anti-Malware (the free version). Then try performing a clean boot as shown in the tutorial - http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html.

Hope this helps
Stephen

 

[perphection]

I ran a scan and nothing was found. I did a clean boot and the problem still occurred. :\

Also I can't uninstall anything it gives me an error

 

[Tekno Venus]

Try reading through this tutorial. http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html.

If you have any questions about the tutorial, feel free to ask.
Stephen

 

[perphection]

I think it was the graphics card.. cause now it just doesn't show any display at ALL.
No backlight nothing.. not even on an external display... maybe it overheated because the person who use to use it would paly games on it but it wasn't even a gaming laptop..

 

[writhziden]

Does it still have indication that it is booting Windows? Any audio with the Windows intro music? It could also be the power input is out. Either way, though, the laptop would have to be repaired by the manufacturer to replace the motherboard. I am guessing the display device is an onboard device and not a dedicated GPU.

 

[perphection]

Onboard, and no indications. The laptop stay's on.. LEDs on fine no blinking.. just no display. It's a Toshiba.

 

[writhziden]

Onboard graphics are integrated into the motherboard, so a motherboard replacement is required. Replacements usually run 60-80% of the total cost of the system if the warranty has expired, and most people usually choose to get a new laptop when they find that out.

How old is the system? Warranty expired?