thumbnails & icons sometimes not showing and My Computer not loading

[PoetStorm]

thumbnails & icons sometimes not showing and My Computer not loading

Hi,

We've baenhaving the oddest problem and I've been all over the net looking for solutions.

My hubby is running Win 7 Ultimate 32 bit on an Emachines PC.

Intermittently picture thumbnails and program icons will suddenly stop showing up and will turn to only blank white icons. (Sometimes it affects a few files or the whole folder) You can see the thumbnails one minute, go out and back into the directory, and they are gone. Refreshing the folder view does not bring the thumbs back.

Going into other folders is fine and thumbnails show, but once it fails on a particular folder, it will continue to NOT show thumbs or icons for that folder until a restart is done. We have also tried to clean the thumbnails cache to no avail. This problem happens on all drives, flash drives, network drives, local drives, etc...)

There is one other bug that may be related. Sometimes his My Computer will not load. He can get to My Documents etc... but My Computer hangs forever until he restarts. It is an intermittent problem as well so hard to debug.

ANy ideas at all? I really appreciate it!

 

[koolkat77]

Hi,
few questions:

• what Antivirus are you using
• how long has it been since the date of install of the OS
• do you use any registry cleaner or similar of this sort

start with http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html and restart upon finding violations and post back.

​

 

[PoetStorm]

Antivirus = AVG 2012.0.1913
OS insalled about 1-2 years ago.
No reg clealer ever used
SFC /SCANNOW did not find anything irregular.

 

[koolkat77]

have you scanned with AVG recently? did it pick any viruses?

 

[FliGi7]

Could be some bad or failing sectors on the disk as well. I'd also run a Disk Check on the problematic drive(s).

 

[PoetStorm]

AVG scans automaticly all the time. It happens accross multple drives.

 

[koolkat77]

test your ram with http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html and disable preview as a test to see if generic icons load correctly http://www.sevenforums.com/tutorials/11738-thumbnail-previews-enable-disable.html and post back the outcome to us.