Freezing randomly when web browsing

Gamaken

New member
Local time
4:00 PM
Messages
10
My laptop randomly freezes when I browse websites. When I use chrome it shows the loading circle on the tab, but then suddenly freezes while loading the site with a half circle. I've also tried FireFox, but the same thing happens. For example, one site that always freezes is tomshardware and at times even Facebook and maybe sometimes Google searches that has alot of images.

I have to power off the computer with the power button and boot it up again every time it happens. I updated everything on windows update and my antivirus is updated and I tried scanning, but there was nothing. I've tried updating Java also. What could be the problem?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD FX-8350
Motherboard
M5A97 R2.0
Memory
G.Skill 8GB(2x4gb)
Graphics Card(s)
AMD Radeon HD 6870
Hard Drives
Western Digitial Black Caviar 1TB
Mouse
Razer DeathAdder Ergonomic 2013
Do a speed test for us buddy? It could be your connection is not that good.

Can be found here : Speedtest.net by Ookla - The Global Broadband Speed Test


Also are you Wireless, or are you connecting straight into your router/switch with a cable?

Could Be a range of things. So let us know!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 8.1
CPU
Intel i5 3750k OC'd 4.0Ghz
Motherboard
P8Z77-V LX3
Memory
16GB Vengence Corsair
Graphics Card(s)
GTX 770 OC 2GB Windforce
Sound Card
C-Media 7.1 Surround Card
Monitor(s) Displays
Asus 3D 23" & BenQ 24" & LG 19"
Screen Resolution
1920*1080, 1920*1080, 1440*900
Hard Drives
Crucial 512GB SSD
WD 1.5 TB
WD 500Gb
PSU
850MW Silverstone
Case
inWin DragonRider
Cooling
4 * 140mm LED Akasa, One 140mm Fan Akasa
Keyboard
Corsair k95
Mouse
R.A.T 7 Contagion
Internet Speed
152 Mb Fiber Optic
Antivirus
ESET Nod32
Browser
Waterfox x64 / Chrome x64
Other Info
Freenas / Plex Media server
Q6600
6Gb DDR3
6TB ZFS Raid
500W PSu
2 x Intel NIC's

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD FX-8350
Motherboard
M5A97 R2.0
Memory
G.Skill 8GB(2x4gb)
Graphics Card(s)
AMD Radeon HD 6870
Hard Drives
Western Digitial Black Caviar 1TB
Mouse
Razer DeathAdder Ergonomic 2013
Actually, it freezes and then takes about a minute to unfreeze. I might have not waited long enough. Still, it's strange for it to take that long.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD FX-8350
Motherboard
M5A97 R2.0
Memory
G.Skill 8GB(2x4gb)
Graphics Card(s)
AMD Radeon HD 6870
Hard Drives
Western Digitial Black Caviar 1TB
Mouse
Razer DeathAdder Ergonomic 2013

My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Motherboard
DELL Inc. 0X501H
Memory
8.00 GB
Graphics Card(s)
NVIDIA GeForce GTX 1050
Sound Card
(1) Monitor Webcam (2) High Definition Audio Device (3)
Screen Resolution
2048 x 1152 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives
(1) SAMSUNG HD103SJ (2) Samsung D3 Station USB Device
There many things that can be at fault here.
Are your video drivers up to date?
Have you tried deleting all your web cache?
What security software do you use?
Does it freeze when playing games, doing anything particularly demanding?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I will try the Hotfix when I start using the laptop again.

- I had a feeling it would be the video drivers, but I'll check the video drivers later. I was hoping I didn't have to install anything.
- Yes, I've tried completely clearing the web cache, but it still had the same problem.
- I use just use MSE.
- Graphic card is integrated Intel graphics so I don't game on it. I was only using a web browser and I've also tried FireFox, but it still had the same problem.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Ultimate x64
CPU
AMD FX-8350
Motherboard
M5A97 R2.0
Memory
G.Skill 8GB(2x4gb)
Graphics Card(s)
AMD Radeon HD 6870
Hard Drives
Western Digitial Black Caviar 1TB
Mouse
Razer DeathAdder Ergonomic 2013
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