Freezing with Buzzing noise, new custom built computer

[duggy777]

Happens when I play games or watch videos, around once a week, I've looked in event viewer and haven't found anything relevant. Have to cut off power and reboot. Computer runs cool, NVIDIA GeForce experience is updating all my drivers. View attachment GREENBEAST-PC-Mon_03_17_2014_131023_66.zip

 

[duggy777]

Blue screen error(hour later)

Got this error message, got it before but this is only the 2nd or 3rd time I've received it.

"A problem has been detected and windows has been shut down to prevent damage to your computer

A clock interrupt was not received on a secondary processor within the allocated time interval..."

generally the freezing has been happening more when I play Dota 2 on steam, but sometimes while watching videos on google chrome such as youtube or gamespot.

 

[ICIT2LOL]

Duggy run these in safe mode for starters


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html

By the by are you overclocking??

 

[duggy777]

I'm going to do the things you posted, I am not OC at all, to my knowledge.

 

[duggy777]

I did all the scans, and it they didn't find anything wrong.

 

[ICIT2LOL]

Sorry late reply now have you run any malware scans? If not try these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download from bleepingcomputer delete any rubbish found with themalware scans

 

[madcratebuilder]

Welcome to the forum duggy. I have seen this before and in my case the fix was to reinstall the gpu drivers. First you must remove all traces of the existing video drivers from your system. Then you can to a fresh install of the latest driver package for your particular video card.

1) Remove driver using add/remove programs
2) Reboot into safe mode
3) Use driver sweeper to remove left over ATI driver files
4) Reboot into regular mode
5) Install updated driver

 

[duggy777]

Should I install all the drivers and updates via NVIDIA GeForce Experience software?

 

[duggy777]

Alright so I uninstalled a program called daemon tools lite, because I heard it can cause this issue, as well as reinstalled my updated graphics driver. Because the issue only happens around once a week, sometimes more sometimes less, I'm not going to have any idea if this problem is going to be fixed for at least 2 weeks.

Thanks for your help.

 

[andrew129260]

Daemon tools is known as a cause for BSOD's, so that might have been the source of the issue.

Don't use snake oil products that claim to speed up your pc or registry cleaners.

 

[Golden]

Both bugchecks specifically point to video driver issues, Follow madcrates suggestions for a start. If you get any more BSOD's, then follow this:

1. Download the DM Log Collector application to your desktop by clicking the icon below



2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

 

[duggy777]

Both bugchecks specifically point to video driver issues, Follow madcrates suggestions for a start. If you get any more BSOD's, then follow this:

1. Download the DM Log Collector application to your desktop by clicking the icon below



2. Run it by double-clicking the icon, and follow the prompts.
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

There is no icon, and I had the issue happen again.