Solved Frequent BSOD when using Google Chrome

darkspartan239

New member
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Recently my computer has been BSoDing a lot. It has an especially hard time running Google Chrome. The Shockwave flash plugin crashes all the time and pages fail to load. I tried uninstalling Chrome and re-installing it but that did not help. I ran the Windows 7 memory tester but it did not come up with any issues. I am honestly stumped as to what it could be. I have included the DM Log Collector file as the website instructed. Any help would be appreciated! Thanks!
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 x64
CPU
Intel i5-4590
Motherboard
AsRock z97 pro4
Memory
G.Skill Ripjaw Series (2x4gb)
Graphics Card(s)
Asus Radeon R9 280x
Hard Drives
Seagate Barracuda 1TB
Browser
Google Chrome



Diagnostics Test

 HDD TEST


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Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests
  1. Short Drive Self Test
  2. Short generic
  3. Long generic
If the short generic fails, no need for the long generic.

   Note
Do not run SeaTools on an SSD as the results will be invalid.

Make a photo of the result and post it.

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Run chkdsk
Disk Check - Windows 7 Help Forums
Upload the chkdsk log :ar: http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

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Run HDTune to
  • scan for errors, no quick scan but full scan
  • check the health,
  • benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
  • the error scan,
  • the health,
  • the benchmark incl. following
    • transfer rate,
    • access time,
    • burst rate,
    • cpu usage.




Diagnostic Test

 RAM TEST


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Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

   Note
picture.php


MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So, I ran one of the memory sticks through all 4 slots and it had errors immediately in every single one. Then I ran the other stick in all four slots and it passed in every single one. Though I think it was a bad RAM stick. Should I leave that stick out and boot up my computer again?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 x64
CPU
Intel i5-4590
Motherboard
AsRock z97 pro4
Memory
G.Skill Ripjaw Series (2x4gb)
Graphics Card(s)
Asus Radeon R9 280x
Hard Drives
Seagate Barracuda 1TB
Browser
Google Chrome
yes
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
So, my comptuer has been running fine ever since I booted it up without that bad stick of memory. So I went ahead and ordered another pair. Thanks for the help!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 x64
CPU
Intel i5-4590
Motherboard
AsRock z97 pro4
Memory
G.Skill Ripjaw Series (2x4gb)
Graphics Card(s)
Asus Radeon R9 280x
Hard Drives
Seagate Barracuda 1TB
Browser
Google Chrome
You're welcome :)

Glad I could help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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