Frequent shutdown by itself

[sparkleshateyou]

Hello,

I've encountered a problem in my laptop. It frequently shut downs itself especially when it's idle but sometimes when I was surfing the internet or watching a movie too. At first I thought maybe it's due to overheat but even when I use a cooling pad, it's still happening. I've already check the Power Options and there's no settings that will shut down the laptop itself so what could be the problem? I've also download and use Shutdown Guard but still it shut downs itself randomly. This is so annoying because sometimes I never get a download to finish because of this. Luckily enough it never happen when I'm playing a game, just a BSOD. Any advices/solutions?

What I meant of shut downs itself is that, the laptop automatically turns off without a proper shutdown sequence or any warning message whatsoever, just simply turned off in a sudden

 

[DavidE]

You need to check the temperatures to make sure it is not overheating.
Does Shutdown Guard show you the temps?
A cooling pad can help, but there still may be an overheating problem.
You may need to clean the vent(s), fan(s), etc.
I use HWMonitor (free) on my Desktops to check temps.

 

[sparkleshateyou]

No it does not show the temps
I tried the HWMonitor and I'll show you the image, is that pretty high?
Btw, how do I clean the vents and fans? Isn't that inside the laptop?

 

[DavidE]

Those temps are high - 89C max core temp!
It's possible HWMonitor is not reporting temps correctly for you.
Try another program such as Real Temp - CPU temperature monitoring to see if it shows something different.

Cleaning a Laptop is much more difficult than cleaning a Desktop imho.
I would start by using a vacuum cleaner to pull dust out of the exhaust vent, and then all other vents and areas where air can enter the laptop.
If temps are still high, I would then use compressed to blow out any dirt and dust - especially the exhaust vent.

I just don't like the idea of blowing dust back into the laptop if it can be avoided...

To really clean it right does require dis-assembly of the laptop, so a thorough cleaning including "wiping" the fan and heat sink can be done.
Dis-assembly is not something I recommend unless a person is experienced and comfortable with working with hardware.
Laptops are more difficult because of the small size and delicate parts used.

Make sure you completely power down before doing any cleaning...

If you're interested in dis-assembly for cleaning, I'll see if I can find a guide/video for your laptop model.

 

[DavidE]

I also noticed your screen-print is on another site.
You can post screen-prints directly into Seven Forums.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html