Ok I'll try again and tell you exactly what happens. I went I to the bios and went to system configuration, then boot options, then boot order and hanged the order to : internal cd/DVD ROM drive, then notebook hard drive then USB cd/DVD ROM drive. Then saved and exited. I then pressed esc to get to the startup menu and when to boot device options and selected internal cd/DVD ROM drive. Then when it said press any key to boot from DVD rom drive I pressed enter. It said windows is loading files and it loaded. Then it said starting windows and the windows glowing logo came up. It took about a minute to load from there to the screen that says windows 7 language to install: English, time and currency format, and keyboard or input method. I selected English, english (canada) and us respectively then pressed next. It took me to the screen that says install now so I clicked install now. It said setup is starting... and began to load. Then a popup came up and said widows could not retrieve information about the disks on this computer, so I pressed ok. It brought me back to the install windows screen. So I clicked install now again and got back to the setup is starting... screen. This took me to the listener terms screen and I accepted and pressed next. I then clicked custom advanced but it said no drives were found. Click load driver to provide a mass storage driver for installation. What do I do? I am really freaking out now.