Solved Freshly installed PC BSOD Win7 pro 64bit

[tmtz]

We have a PC at my work that has been giving me problems since I started here about 4 months ago first the pc would power down replaced the battery backup, still powering down replaced the plug to the psu because it was loose. Still kept powering down heat sink to processor was not secured. Kept having issues turning off checked psu did paper clip test and was good. Done a mem test and was good. Decided to do a fresh install and now the pc is bsod. From research that I have done it was a vista mobo and had a hard time finding some drivers. Got everything up to date and nothing get a hal.dll/ntoskrnl.exe when I run bsod viewer. Please help

Processor: Intel core 2 duo 3.00GHz
Mobo: Asus P5N-E SLI
Ram: DDR2 4gb
video: Nvidia Geforce 8400GS

 

[carwiz]

It's 0x124 hardware error caused by a corrupt translation buffer (TLB). This is how Windows translates a virtual address into a physical address and related to paging faults. These are most often caused by a bad memory module(s), an errant driver corrupting memory or malware. Some AV drivers can cause this if you're running more than one at the same time. Also, where is the Pagefile located?

You have too many missing files in your upload so I couldn't check a few other items. You should allow up to five minutes for the utility to gather necessary files before creating the zip file.

What memory test did you run?

 

[tmtz]

I used memtest86+ ill run the utility again

 

[carwiz]

It needs to run for 7-8 passes. It's better to let it run overnight but if you start getting errors right away, stop the test.

Follow this tutorial for testing memory:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Forgot to mention:
Rerun the DM collector or SF Diagnostic Utility making sure they complete before zipping the files.

 

[tmtz]

I had created 2 zip files and one had the missing files this should be the one that has the complete utility scan

 

[carwiz]

Stop TeamViewer.
Stop running DLL Fixer.

Perform a Clean Start/Boot using this tutorial:
http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Run SFC /scannow from and elevated command prompt using this tutorial:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Report back with the console messages from SFC.

Added:
Also, stop trying to run updates. The update process is hosed. Let's get the system stable first.

 

[tmtz]

here's the output of the sfc scan

 

[tmtz]

Performed memtest and found no errors

 

[tmtz]

Something else that happened when I was done with the memtest the pc was not responding had to turn off by holding down the button then would not come back on until I unplugged it for a bit and replugged

 

[centaur78]

hi Tmtz

A 0x124 error is mostly caused by the processor

In this particular case it would mostly point to heating.. this is as per your evenlogs.

Event[29527]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2014-08-06T15:28:39.934
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: MATERIALS-HAND.JBRND.local
  Description: 
ACPI thermal zone ACPI\ThermalZone\THRM has been enumerated.             
_PSV = 346K             
_TC1 = 4             
_TC2 = 3             
_TSP = 6000ms             
_AC0 = 346K             
_AC1 = 0K             
_AC2 = 0K             
_AC3 = 0K             
_AC4 = 0K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = [COLOR="Red"]348K[/COLOR]             
_HOT = 0K             
_PSL - see event data.

The critical temp is 348K ie; 74.85 deg C which is high. so the motherboard shutdown to protect the system (though some of the newer motherboards can have the CRT go up to 100 or so before shutdown)


And again you did mentioned in your post

We have a PC at my work that has been giving me problems since I started here about 4 months ago first the pc would power down replaced the battery backup, still powering down replaced the plug to the psu because it was loose. Still kept powering down heat sink to processor was not secured. Kept having issues turning off checked psu did paper clip test and was good. Done a mem test and was good. Decided to do a fresh install and now the pc is bsod. From research that I have done it was a vista mobo and had a hard time finding some drivers. Got everything up to date and nothing get a hal.dll/ntoskrnl.exe when I run bsod viewer. Please help

Processor: Intel core 2 duo 3.00GHz
Mobo: Asus P5N-E SLI
Ram: DDR2 4gb
video: Nvidia Geforce 8400GS

I would really suggest that you properly secure the heatsink+Fan to processor properly along with thermal paste first before we try anything else.


Let me know your feedback

 

[tmtz]

I forgot to mention that I did secure it back and applied new thermal paste

 

[centaur78]

ok alright

Then use Speedfan or CoreTemp or HwMonitor to post a snapshot of the temps currently on the system

 

[tmtz]

i ran all 3

 

[carwiz]

Sorry about getting back so tardy. Had to make a quick trip out of town and got too late and lazy to drive back last night. I tried to get on last night with a friend's note pad but it didn't seem to stay connected.

Those temps aren't bad and there was no throttling in the log. The log entry is not an indication of overheating. It's an after-the-fact entry after a power fault.

Something else that happened when I was done with the memtest the pc was not responding had to turn off by holding down the button then would not come back on until I unplugged it for a bit and replugged

TMTZ - This sounds an awful lot like a power problem. You mentioned the PS was replaced but can you give some details of the machine. Perhaps it's under powered. (Model numbers would help.)

Also, do you still get the BSOD in Safe Mode? (Sill running the Clean Startup, I hope.)

Upload a fresh zip of the dumps and DM files after getting the next dump.

 

[tmtz]

No worries, I haven't changed the PSU because it passed the paper clip test but that was probably a month ago. Iam currently running on clean start up and have not bsod, before I ran in clean start up. I started the pc on safe mode and it would bsod but it has not since i made the changes. The pc is a build, i have the model # on my first post here's the power

psu:ultra ls 600w

 

[carwiz]

Is that the PSU model number? 600W would seem to be enough.

Update the BIOS. You are many versions behind. I found the image below checking the MB specs.

 

[tmtz]

sorry model # ULT-LS600p

 

[tmtz]

Ok I went to the Asus website to download the latest BIOS for the mb that fits the cpu and two things 1. my Bios v0703 so I do not have to flash the bios 2 when i downloaded it its a bin file idk how to open or use it

heres the website
ASUSTeK Computer Inc. -Support- CPU Support P5N-E SLI Core 2 Duo E6850 (3.00GHz,1333FSB,L2:4MB,rev.G0)

 

[carwiz]

You need to check the manual for your motherboard. They're all different. I suspect you will need the BIOS Utility.

ASUSTeK Computer Inc. -Support- Drivers and Download P5N-E SLI

 

[tmtz]

Finally after some heavy searching and reading I was finally able to update the BIOS. The only way I was able to do it is by using a USB that was less than 1 gig big so the Asus EZ flash 2 could see it. I will monitor to see if it made a difference.