Solved Freshly Installed Windows 7, Unexpected shutdown when updating

[Blakefox]

Couldn't remember the password for a friend. Did a F8 repair factory refresh to Dells factory default image. Started computer, when to update and....crash. Every time i try, after maybe 15-20 mins, it crashes. Tried using the windows 7 to Windows 10 update, still crashes at 99%. If I don't touch anything and just leave it alone at startup, it doesn't crash anymore. I've left it on for 24 hours without a problem. Go and try to update again and it goes back to shutting off.

 

[Megahertz07]

What are you trying to do, a password recover or a system recover installation?
After so many crashes you should do a check disk and a memory test.

 

[Blakefox]

Im just trying to get it to not crash (unexpected shutdown) and update it like normal. Since its a fresh installation, I dont need to recover the password anymore. After reinstalling windows, it seems doing any sort of updates causes a crash, and I have done nothing with it besides try and update it. Chkdsk came up clear, how do I do a memory test?

 

[Blakefox]

Bump

 

[ThrashZone]

Hi,
Review post #2
windows update

 

[Blakefox]

Thank you so much! That looks like exactly what I needed to keep it fixed. Im not sure if the shutdowns were related to the inability to update 100%, but this is at least something to help me to progress towards figuring that out or fixing the problem completely. I wonder if I update windows 7 to where it should be, hopefully it will allow me to also continue to upgrade to windows 10. Guess I'll find out when i can get home and work on this.