Friends Laptop Mouse keeps "Freezing" randomly

[Cael]

i'm posting on thier behalf as they are down to thier cellphone.

thier Laptop Keeps w/ Mice only random glitchy freezing Cursors, gamepads Storage drives, Keyboards etc, all fine. its been with the 3 USB Mice they've had and tested them w/ their brothers Desktop and no issues there. they've reinstalled their USB Drivers and the issue's still persisting.

 

[ICIT2LOL]

Cael so I have it right the mice they wired or wifi??

If the mice are wireless have they tried using a wired one and vice versa??

Now generally speaking when one plugs either in it usually tells you that the software for the new device is being installed so did he or she see that??

My other thought is with the USB drivers - just where did he or she get them - if it was the Windows feature then being no fan of that I would suggest he or she try find the drivers from the manufacturers.

 

[jacek11]

Hmm, Looks like you have usb/cable problems
try checking is your usb plugged in properly.

 

[Cael]

Cael so I have it right the mice they wired or wifi??

If the mice are wireless have they tried using a wired one and vice versa??

Now generally speaking when one plugs either in it usually tells you that the software for the new device is being installed so did he or she see that??

My other thought is with the USB drivers - just where did he or she get them - if it was the Windows feature then being no fan of that I would suggest he or she try find the drivers from the manufacturers.

it's a Wired Mouse for them and it goes nuts after an hr from rebooting.

 

[Ranger4]

They should be able to disable to mouse pad on the laptop, so check to see if that has been done. From what I have read leaving the laptop mouse pad active can interfere with a USB external mouse.

 

[ICIT2LOL]

leaving the laptop mouse pad active can interfere with a USB external mouse.

Good point the pad usually can be shut off in the BIOS well at least the laptops I have had do