getting lots of bsod's, several different error codes.

[garcey]

Hello, my computer has been blue screening alot and any help would be very much appreciated! The bsod's always seem to occur when i'm either watching videos on youtube or playing a video game, though I've also had crashes during start up. I also feel i should mention that my computer often has trouble starting and that i reinstalled windows seven a little while ago in a attempt to get rid of the bsod's, anyways here is some info.

System specs:
amd phenom II x4 975 (black edition) not currently overclocked
Asus m4a87td evo motherboard
sapphire hd 6950 2gb not currently overclocked
4GB (2GBx2) DDR3/1600MHz Dual Channel Memory Module
rosewill 80 plus bronze 1000w power supply


here are some error report things:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF96000104A53
BCP3: FFFFF880065EE0C0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002A9FFA9
BCP3: FFFFF8800310F908
BCP4: FFFFF8800310F160
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


BCCode: 24
BCP1: 00000000001904FB
BCP2: FFFFF88008F8FB08
BCP3: FFFFF88008F8F360
BCP4: FFFFF80002ADA0C5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Arc]

Welcome aboard.

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[garcey]

Hello! I ran driver verifier and well my computer started bsod'ing everytime I tried to start it. It finally started up properly after starting it with the repair thing for the third time and I only seem to have gotten one DMP file from all those bsod's, though I think they were all the same anyways. The attached file contains all the previous crash dumps but the 092112 file should be the one from the attempts at driver verifier.


I don't know if these are included in the DMP files but here they are anyway, these are from two bsod's during start up.

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: d5
BCP1: FFFFF98002D12E40
BCP2: 0000000000000000
BCP3: FFFFF88003CA01AA
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: d5
BCP1: FFFFF98002CAEE40
BCP2: 0000000000000000
BCP3: FFFFF880046861AA
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Arc]

It is caused by AMD USB Filter Driver (that is, most probably, a part of the chipset drivers.)

0: kd> lmvm usbfilter
start             end                 module name
fffff880`04682000 fffff880`0468f000   usbfilter T (no symbols)           
    Loaded symbol image file: usbfilter.sys
    Image path: \SystemRoot\system32\DRIVERS\usbfilter.sys
    [COLOR=Red][B]Image name: usbfilter.sys
    Timestamp:        Tue Dec 22 13:56:22 2009[/B][/COLOR] (4B3082AE)
    CheckSum:         0000DFD8
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I am not sure where to search for the chipset drivers for AMD, but you may have a look here : AMD Support & Drivers

 

[garcey]

I updated the chipset drivers and did notice a improvement in that my comp did'nt crash for quite awhile. However it did crash once after me getting told that shockwave flash had crashed while watching a youtube video,I'm not sure if this crash is related to the others but anyways here is the crash dump from it.


Also here is this thing again:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002D22B04
BCP3: FFFFF880039ED040
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[garcey]

Here are some more crash dumps, i seem to be getting crashes more when watching videos, games don't seem to crash it anymore. The bluescreens say SYSTEM_SERVICE_EXCEPTION on them.

 

[centaur78]

1. Please update your bios to Version 2001 there are lot of stability fixes... you are running version 1005

2. Most of the recent bsod's are caused by your graphic driver..... Please update your graphics driver by going here

3. Please disable and stop AMD fuel service...its sometimes causes crashes on some systems ....... by the way.... when you are updating the graphics driver make sure you update only the drivers and not the whole software suite..

4. I do see that you have one driver that is not installed ... the NEC USB 3.0 controller .... go here and to download and install it

Do these and let me know

 

[garcey]

Hello! I did all those things except for updating the video driver (the video drivers were already up to date) however my computer still seems to crash. this latest crash happened while listening to a podcast on itunes while downloading a game.


Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002AC60C5
BCP3: FFFFF88003AE1A10
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

 

[Arc]

fffff880`03ae2018  fffff880`03d3c123[COLOR=Red]Unable to load image \SystemRoot\system32\DRIVERS\Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x6123[/COLOR]
===========================================================
3: kd> lmvm Rt64win7
start             end                 module name
fffff880`03d36000 fffff880`03dbb000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    [COLOR=Red]Image name: Rt64win7.sys
    Timestamp:        Fri Jun 10 12:03:15 2011[/COLOR] (4DF1BAAB)
    CheckSum:         0008B67F
    ImageSize:        00085000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try to update your Realtek Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC driver from Realtek

Moreover, you are to check your HDDs for possible errors.

fffff880`03ae1040  fffff880`01026000 [COLOR=Red]Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)[/COLOR]
fffff880`03ae1048  00000980`00000000
fffff880`03ae1050  0000007f`fffffff8
fffff880`03ae1058  00000000`0000004e
fffff880`03ae1060  fffff880`03ae26e0
fffff880`03ae1068  fffff880`0103599c [COLOR=Red]Ntfs!NtfsReleaseFcb+0x2c[/COLOR]
fffff880`03ae1070  fffffa80`04d0fe40
fffff880`03ae1078  fffff880`03ae2030
fffff880`03ae1080  fffff880`03ae21b8
fffff880`03ae1088  fffff880`01026000 [COLOR=Red]Ntfs!NtfsFreeReservedMdl <PERF> (Ntfs+0x0)[/COLOR]
fffff880`03ae1090  00000000`0009cc18
fffff880`03ae1098  fffff880`01076834 [COLOR=Red]Ntfs!NtfsStatusQueue+0x1024[/COLOR]

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Let us know the results.

 

[garcey]

I updated that driver and ran chkdsk/f/r but how do I find the results from the chkdsk? the results weren't displayed long enough for me to get anything down and i was wondering if it gets stored somewhere on my computer. updating the driver didn't seem to fix the issue. I haven't ran the seagate thing yet as I am trying to get ahold of a blank disk to burn it on as you said to. i'll attach the DMP file i got from today's crashes.

 

[Arc]

This time it is indicating ATI Display Driver.

fffff880`07817188  fffff880`04794138[COLOR=Red]Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0xaa138[/COLOR]
fffff880`07817190  fffff880`078171c0
fffff880`07817198  fffff880`04793fee [COLOR=Red]atikmdag+0xa9fee[/COLOR]
fffff880`078171a0  fffff880`07819000
fffff880`078171a8  fffff880`07812000
fffff880`078171b0  00000003`00000002
fffff880`078171b8  fffffa80`060156c0
fffff880`078171c0  fffff880`00000000
fffff880`078171c8  fffff880`047946e0 a[COLOR=Red]tikmdag+0xaa6e0[/COLOR]
fffff880`078171d0  00000000`00000001
fffff880`078171d8  fffff880`048c3548 [COLOR=Red]atikmdag+0x1d9548[/COLOR]
fffff880`078171e0  fffff880`048c3558 [COLOR=Red]atikmdag+0x1d9558[/COLOR]

And again, the same thing:

fffff880`07818358  fffff880`047a0fa4 [COLOR=Red]atikmdag+0xb6fa4[/COLOR]
fffff880`07818360  fffff880`078187c0
fffff880`07818368  00000000`0000030d
fffff880`07818370  00000000`00000000
fffff880`07818378  00000000`00000000
fffff880`07818380  fffff880`07818470
fffff880`07818388  fffff880`0470c360 [COLOR=Red]atikmdag+0x22360[/COLOR]
fffff880`07818390  00000000`00027fa5
fffff880`07818398  fffffa80`05486000
fffff880`078183a0  fffffa80`05486000
fffff880`078183a8  fffff880`03c41345[COLOR=Red]Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
 atikmpag+0x6345[/COLOR]
fffff880`078183b0  fffff880`07818460
fffff880`078183b8  00000000`00000000
fffff880`078183c0  00000009`00000048
fffff880`078183c8  00000000`00000001
fffff880`078183d0  fffff880`07818740
fffff880`078183d8  fffffa80`05f054a8
fffff880`078183e0  00000000`00000002
fffff880`078183e8  fffffa80`05f054a8
fffff880`078183f0  fffff880`07818420
fffff880`078183f8  fffff880`0470cda2 [COLOR=Red]atikmdag+0x22da2[/COLOR]
fffff880`07818400  00000000`00000001
fffff880`07818408  00000000`00027fa5
fffff880`07818410  fffff880`00000000
fffff880`07818418  fffff880`04813f67 [COLOR=Red]atikmdag+0x129f67[/COLOR]

I would suggest you to uninstall it using Driver Fusion, and then reinstall it again. If it still crash, you should try installing an immediate older version of the display driver that worked flawlessly.

 

[garcey]

I tried a fresh install of 12.8 and tried 12.6 and even the 12.9 beta but with all of them i got crashes, and i was using driver fusion to uninstall the drivers between trying each of
them. I also noticed that during the installation of the drivers i did get error messages.
one of the times when i was having trouble starting up my computer i did get this message "the file is possibly corrupt. the header checksum does not match the computed checksum." very few of my crashes seem to give crash dumps properly as i only seem to have a crash dump from the 27th but i'll post that one anyway and i'll add what i got from the grab all button, just in case you want to look at that.

 

[Arc]

Hello gracey, Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

 

[garcey]

Hello, I ran driver verifier but I don't seem to have gotten any crash dumps from when I ran it. When I ran it this time I was able to start it up but once I was logged on it would freeze, but not go to a bluescreen. The few times it did go to a bluescreen were once i had turned driver verifier off and even then I didn't get any crash dumps from those.

I'll attach a grab all and the crash dumps but I don't think there is anything new unfortunately.

 

[Arc]

Hello Garcey, the zips you uploaded contain the latest dump of 27/09, which is already analyzed and posted in post #11.
View attachment 234412

Disable verifier, run the computer normally. if it crashes there, inform us with the dumps. We are to think differently then.

 

[garcey]

Hello, after running my computer without verifier on and getting plenty of bluescreens, I still do not have any new crash dumps. I don't know why but it simply refuses to make any new ones. Is there anything I can do to fix this?

 

[Arc]

Try to force minidump at crash.

1. Go to Advance System Setting
2. Under Performance .. click on setting ...
3. Go to Advanced Tab and then under virtual memory click change
4. check "Automatically Manage paging file size for all drives"..... click Ok and ok
5. and if asked to restart do so....

Now you should be able to create a minidump (By Centaur78).

 

[garcey]

I followed those steps and saw that "Automatically Manage paging file size for all drives" was already checked, so I unchecked then rechecked it and then restarted. My computer still won't make any crash dumps.


*edit* Is there anything else I can do to try and get it to make crash dumps? or is there something else I can do to try to fix my computer?

 

[centaur78]

Garcey

Have you done memtest on your RAM's.... most bsod are memory violation errors.... and looking at the trails of post... the system is unable to produce dumps..... So first lets rule out the hardware... Do a memtest for each RAM at each slot for atleast 6 to 8 passes..

 

[garcey]

Hello! It took awhile but I finally finished running memtest and after testing each RAM stick in each slot I got zero errors. Also my computer has inexplicably stopped crashing, All the things that used to crash my computer (i.e any game, though it would crash outside of games aswell) have been able to run without error. Should I consider the problem solved? or should I run some more tests even though at present time it won't crash and to my knowledge it still won't post crashdumps?