H-P LaserJet 6P Printer won't print

speedy01

New member
Local time
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Suddenly (two years since Windows 7 was installed), the printer will not print a document. However, printer (H-P Laser 6P) WILL print test page. The steps I followed are:

1. Document sent to printer.

2. Document hangs. I open a new Word window but get message: (Not Responding)

3. I go to Control Panel>Hardware and Sound>Devices and Printers.

4. Document is listed; nothing in status. I hit cancel. Document successfully canceled.

5. I run batch file [Run as Administrator]
:: Created by: Shawn Brink
:: http://www.sevenforums.com
:: Tutorial: http://www.sevenforums.com/tutorials/89483-print-spooler-queue-clear-reset.html
net stop spooler
del /F /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler

6. Batch file clears print spooler

7. I go to step 1 to try again. Same problem.

NOTE: I have already performed the trouble-shooting utility on
http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-printer-prob

Any answers? :huh:
 

My Computer My Computer

At a glance

64 bit Windows 7 Home PremiumPentium Dual-Core E5400 2.7 Ghz6 GBN/A
Computer Manufacturer/Model Number
Asus CM5571
OS
64 bit Windows 7 Home Premium
CPU
Pentium Dual-Core E5400 2.7 Ghz
Motherboard
?
Memory
6 GB
Graphics Card(s)
N/A
Sound Card
N/A
Monitor(s) Displays
H-P 2011x
Hard Drives
ST 31000528AS ATA
WDC WD5000AAKS-00UU3AO ATA
PSU
?
Case
tower
Cooling
?
Your print profile may be corrupted.

Is it a wireless printer or USB?

I'd be inclined to uninstall the printer and physically disconnect it if it has a USB connection, then restart your computer and reinstall your printer software.
 

My Computer My Computer

At a glance

Windows 7 Ultimate SP1 64-BitIntel Core i7 870 @ 2.93GHz8Gb Dual-Channel DDR3 @ 664MHznVidia GeForce GTX 460 1024MB dedicated RAM
Computer Manufacturer/Model Number
HP Pavilion Elite 495UK
OS
Windows 7 Ultimate SP1 64-Bit
CPU
Intel Core i7 870 @ 2.93GHz
Motherboard
MSI 2A9C (CPU1)
Memory
8Gb Dual-Channel DDR3 @ 664MHz
Graphics Card(s)
nVidia GeForce GTX 460 1024MB dedicated RAM
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP2310i
Screen Resolution
1920 x 1080
Hard Drives
1x1954GB Hitachi HDS22020ALA 330 (RAID), 1x1954GB Hitachi External for backup and storage
PSU
460W
Case
HP Elite
Cooling
Air cooled
Keyboard
Logitech K750 solar-powered keyboard
Mouse
Logitech Wireless M180 mouse
Internet Speed
2Mb
Other Info
Pure Avanti Flow Internet Radio with iPod Dock, 64Gb iPod, HP USB Speakers, Sony MDR-V500 Headphones, Sony Vaio F-Series Laptop
Printer won't print

The printer is a direct connection (not USB). I was initially unable to get the H-P Laserjet 6P to print with Windows 7 and had to take it to a pro to get it to work. If I uninstall it, I'm afraid I'll compound the problem. If I can't fet it working by 6/1 I'll be taking it back to the computer shop. I was hoping to save about $75.
 

My Computer My Computer

At a glance

64 bit Windows 7 Home PremiumPentium Dual-Core E5400 2.7 Ghz6 GBN/A
Computer Manufacturer/Model Number
Asus CM5571
OS
64 bit Windows 7 Home Premium
CPU
Pentium Dual-Core E5400 2.7 Ghz
Motherboard
?
Memory
6 GB
Graphics Card(s)
N/A
Sound Card
N/A
Monitor(s) Displays
H-P 2011x
Hard Drives
ST 31000528AS ATA
WDC WD5000AAKS-00UU3AO ATA
PSU
?
Case
tower
Cooling
?
Printer won't print

H-P Laserjet 6P to print with Windows 7 is not enable. Firstly uninstall the printer driver and install those driver whose compatible with window 7.
 

My Computer My Computer

At a glance

ubuntu 3.10
OS
ubuntu 3.10
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