Hang up on "Please Wait", system restored, now black screen...

[Notso]

Hang up on "Please Wait", system restored, now black screen...

So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.

To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.

I honestly have no idea where to start with this problem, as I can't even re-install windows!

Any help would be greatly appreciated!

Cheers, Notso.

 

[Notso]

I worked out how to use the PC's startup repair, it failed ("Startup Repair cannot repair this computer automatically").

Now I start the PC I get the option of startup repair, or booting normally (which leads to BSOD each time).

 

[Trinty]

Hello Notoso and welcome to SF forums.

First try to Boot in Safe Mode. Maybe you have software problem, or virus problem. If you cant boot in Safe Mode , than , we will try anything other.

To do this follow this : http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

Second , If you have Windows 7 DVD or repair DVD, run Startup Repair for 3 separate times. Follow this :
http://www.sevenforums.com/tutorials/681-startup-repair.html
than,
http://www.sevenforums.com/tutorials/681-startup-repair.html

Try with this.

Good luck.
Trinty.

 

[writhziden]

In addition to Trinty's excellent suggestions: make sure to reboot after each startup repair attempt.

Further reading: http://www.sevenforums.com/tutorials/105541-startup-repair-run-3-separate-times.html


If those steps do not resolve the problem, read through the http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html tutorial.