Solved hard disc space missing

samir89ns

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Novi Sad, Serbia
Hi, I am sorry if there is somewhere else similar topic - I found one, but it is pretty old so I decided to open a new one.

I have 1 TB hard disc: 97.5 GB at C, and 833 at D. When I take a look at D drive - it says that I have 165 GB free on it, but when I enter the D drive and select all folders (included the hidden ones), it says that I have used 455 GB of that drive. So according to that I should have approximately 378 GB free, so I am wondering where are my 200 GB..? :( Could formatting the D drive help? Only I fear that I would lose all stored data on the drive, if I did something like that, so if that is the case, please, tell any possible solution.

Please help!

EDIT: Now I checked something more! I opened WindowsImageBackup folder - first it was showing me as it is almost empty, but when I tried to enter it, it was asking me to open the the folder and subfolders as administrator, and there I found 75.3 GB. Now when I select all files and folders from D drive, it says that I have used 520 GB of 833 GB. Now that would be 313 GB! Later I checked something what you call (I found out about that on this forum) shadowstorage:
-I went to my computer/properties/system protection/configure/(marked D:)/configure
to check shadowstorage, and there I saw 118.49 GB used. Now it is 833-(520+119)=195 GB - it is not 165, but it's close now. However, in computer/properties/system protection/ windows, near Local D: it was marked as OFF. So I have two more questions: what is shadowstorage, and what does this OFF mean to me? (it is ON for C, but OFF for D).

If I understood all this right, I am giving 75 GB for backup (and I am fine with that), and 118 GB for something else (which I don't don't, what it is). :(

I have one more dilemma too: maybe those 75 GB and 118 GB are the same thing, and these 75 GB are Windows Backup, and those 118 GB are Windows Restore Points, as I concluded right now?

Nevertheless, I would still have 30 GB (or maybe more - I'm not sure about anything right now :( ), and I still don't know how to get back that free space?

Sorry for long text - I just tried to provide you all needed data!

NEW ENTRY: I have performed disc wiping with CCleaner, now I have 243 GB free, and 590 used. I would say that there are still 70 GB to be restored!
 
Last edited by a moderator:

My Computer

OS
Windows 7 Professional 64 bit
Shadowstorage is the Volume Shadow Copy service that allows you to revert to previous versions of files. It will store an incremental history of changed files so that you can revert to one of them, should you ever need to. If you don't need this service, you can disable it.

The hibernation file can also take up a lot of space if you have enabled hibernation.

If you right click on the properties for each drive, how much is being dedicated to system restore?
 

My Computer

OS
XP / Win7 x64 Pro
CPU
Intel Quad-Core Q9450 @ 3.2GHz
Motherboard
Asus P5-E
Memory
2x2GB GSkill DDR2
Graphics Card(s)
NVIDIA GeForce 8600 GTS (EVGA)
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920x1200

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks for answer! :)

I don't know where to find that info in right click on C or D/properties, so I looked at system properties/system protection windows which I mentioned in the previous post. There I found:
C: 1.6 GB in usage, 4.57 GB is maximum (5%)
D: 42.93 GB in usage, 125 GB is maximum (15%)
...is this the same thing?

I will write down all I know about D:\ right now:
833 GB total size
518 GB detected after selecting all content from D
43 GB I mentioned right now
-------------------------------------
this would mean that I should have 272 GB free, but i have 242 free (detected from my computer).


Right now I saw Brinks post too, I'm gonna read that tutorial right away! Thank you both! :)
 

My Computer

OS
Windows 7 Professional 64 bit
Now I read a lot of that from the link, it explains a lot, and I think I will find there all I need! :) Thanks again! :)
 

My Computer

OS
Windows 7 Professional 64 bit
Glad we could help. Please let us know how it went and if you have any questions. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Shadow storage is also used by Windows Backup to hold incremental backups. This will be used on any volume that you backup to without system protection being turned on for the disk.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Shadow storage is also used by Windows Backup to hold incremental backups. This will be used on any volume that you backup to without system protection being turned on for the disk.

That is my case, I see... Nevertheless, I have no problem with that. The most important thing for me is to know where is my hard disk space going, and if it is possible to spare it a bit! :)
 

My Computer

OS
Windows 7 Professional 64 bit
Shadow storage is also used by Windows Backup to hold incremental backups. This will be used on any volume that you backup to without system protection being turned on for the disk.

That is my case, I see... Nevertheless, I have no problem with that. The most important thing for me is to know where is my hard disk space going, and if it is possible to spare it a bit! :)

It is not wise to tamper with the shadow storage that Windows Backup is using. It is fragile enough without any user tampering. You can however manage the space that is being used. press the manage space link in the Backup Dialogue. Under System Image if you press the change settings button you can chose only to save the most recent image. Under Data File Backup press View backups. You can then delete older File backups you no longer need.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
Lost hard disc space

Incredibly, by accident, I just gained 80 ....can it be?.,,.80gb of hard disk space! I am still not sure some program was not deleted as I still cant believe what I saw. I use Adobe Premiere Elements almost every day. I googled everything available and did everything as I always do. Then I run across: MEDIA CACHE files in an adobe article.With great trepidation, I delete media cache and instantly: 80 gb of hard disk back...like new computer. I always delete my last project and all the files. Evidently, this was something I NEVER KNEW EXISTED...and there it is!

Now if I can figure out why when I hit my GMAIL button the page hesitates before it goes to gmail, ill be in great shape
 

My Computer

OS
windows 7 home premium 64 bit
That's good to know.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Hewlett-Packard/G62-107SA Notebook
OS
Microsoft Windows 7 Home Premium 64-bit Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz
Motherboard
Hewlett-Packard 1425
Memory
8 GB DDR3
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Builtin
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
250 GB SATA Hard Disk Drive 7200 rpm
2TB Seagate GoFlex USB 2 Drive
1TB Iomega Prestige USB 2 Drive
1.5TB Iomega Prestige USB 2 Drive (Samsung)
2TB WD MyBook Live NAS.
Mouse
Logitech Anywhere MX
Internet Speed
152 Mbs download 10 Mbs upload
Antivirus
Norton 360
Browser
Chrome
"missing" space due to recursive "backup"

I had a similar situation on a Windows 7 laptop where nearly 500 GB was "missing" on my system partition. The partition was full, but Windows Explorer was unable to detect the missing space, and the "windirstat" program simply showed a 500 GB "unknown" entry.

However, the TreeSize Free (Administrator) program (TreeSize Free - Quickly Scan Directory Sizes and Find Space Hogs) was able to show what the problem was, namely that someone had misconfigured the Cobian Backup program such that the source and destination directories were the same. As a consequence, it recursed until the partition filled up AND made nearly infinitely long directory paths that neither Windows Explorer nor windirstat were able to handle.

Perhaps needless to say, none of the Windows directory removal tools, including cmd rmdir, would work to remove this mess and it was with great difficulty that I finally managed to clean it up.
 

My Computer

Computer Manufacturer/Model Number
Panasonic CF-53
OS
Windows 7 Professional
CPU
Intel I5
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