Right let me start of with saying it is a zebra ups thermal lp 2844 printer which is connected to the server.
it works fine with all the xp machines ( about 15 of them )
we have just got in 4 new windows 7 machines, 2 running 32 bit and 2 running 64 bit.
i get different error messages between the 32bit and 64bit machines.
Let me walk you through, on BOTH machines i go:
start > devices and printers > add printer >add network, wireless or Bluetooth
device.
it then searches, "connecting to ups thermal 2844 on server"
now here are the differences:
on 32 BIT i get:
windows cannot connect to the printer. cannot create a file when that
file already exists.
on 64 BIT i get:
no driver found:
windows cant find a driver for ups thermal 2844 on th network. to locate on
manually, click ok. otherwise click cancel and consult your network administrator
or the printer manufactorers website.
So i then click ok and point to the correct file, which results in the following message:
windows cannot locate a suitable printer driver. contact your administrator for
help loading and installing a suitable driver.
The driver i am trying to use is a new windows 7 driver which i downloaded from zebra.com:
( Driver - Search Results)
i have also tried all the drivers we have on our server for these machines and also tried the disk that it comes with.
Any ideas?
it works fine with all the xp machines ( about 15 of them )
we have just got in 4 new windows 7 machines, 2 running 32 bit and 2 running 64 bit.
i get different error messages between the 32bit and 64bit machines.
Let me walk you through, on BOTH machines i go:
start > devices and printers > add printer >add network, wireless or Bluetooth
device.
it then searches, "connecting to ups thermal 2844 on server"
now here are the differences:
on 32 BIT i get:
windows cannot connect to the printer. cannot create a file when that
file already exists.
on 64 BIT i get:
no driver found:
windows cant find a driver for ups thermal 2844 on th network. to locate on
manually, click ok. otherwise click cancel and consult your network administrator
or the printer manufactorers website.
So i then click ok and point to the correct file, which results in the following message:
windows cannot locate a suitable printer driver. contact your administrator for
help loading and installing a suitable driver.
The driver i am trying to use is a new windows 7 driver which i downloaded from zebra.com:
( Driver - Search Results)
i have also tried all the drivers we have on our server for these machines and also tried the disk that it comes with.
Any ideas?
My Computer
- Computer Manufacturer/Model Number
- Toshiba
- OS
- Windows 7