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I can't download anything. I always get the message: "virus detected, download deleted". How can I fix this. I have no viruses, I have checked. The only thing I can download are media files.
Computer Manufacturer/Model Number Acer laptop 5741-5979 OS windows 7 home premium 32 bit Memory 4 GB DDR3 Graphics Card(s) Intel HD Graphics up to 1755 MB DVMT Monitor(s) Displays 15.6
Retired Bell Head
Guru
Gold Member
VIP
Its telling you that the file you are downloading has a virus. What are you trying to download?
Jim
Computer type PC/Desktop Computer Manufacturer/Model Number Home Built OS Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit CPU Phenom II X6 1100T Motherboard ASUS M5A99X EVO Memory Crucial Balistic 8gb DDR3-1866 CL9 Graphics Card(s) MSI R6850 Cyclone IGD5 PE Sound Card On Board Monitor(s) Displays ASUS VE258Q 25" LED with DVI-HDMI-DisplayPort Screen Resolution 1920 x 1080 Hard Drives Two WD Cavier Black 2TB Sata III, WD My Book Essential 2TB USB 3.0 PSU Seasonic X650 80 Plus GOLD Modular Case Corsair 400R Cooling Antec Kuhler H2O 620, Two 120mm and four 140mm Keyboard Logitech K120 Mouse Logitech Marble Mouse USB, Logitech Precision Game Pad Internet Speed 15MB Antivirus Norton IS 2013, Malwarebytes Pro Beta 2 Browser IE-11, FF-27 Other Info APC UPS ES 750, Netgear WNR3500L Gigabit & Wireless N Router with SamKnows Test Program, Motorola SB6120 Gigabit Cable Modem. Brother HL-2170W Laser Printer, Epson V300 Scanner
Let's see a
screenshot of the warning box to see what's generating it.
What is the installed AV?
Have you run a full scan with
Malwarebytes ?
