helpmepleaz
New member
- Local time
- 1:10 AM
- Messages
- 2
Hey guys ,i'm new here. hope you can help me
I have asus x551c laptop that upgraded from windows 7 to windows 10 last week which was a huge mistake because i didn't like so i downgraded back to windows seven, i was tired so i just left it to perform the downgrade while i slept without plugging the laptop into power. Next day i switched on my laptop to receive a long message that windows has detected a problem so it shut down to protect laptop. i had two options
1. launch start up repair which never worked coz i receive the ' start up repair cannot repair this computer automatically' message
2. start windows normally which winds me back to option 1
i tried the advanced repair and it's not working
1. system restore option does not work causei have no restore points in my drive
2 system image recovery, windows memory diagnostic and command prompt dnt work.
However when i use the safe mode i'm able to access the front page of my laptop but the keyboard does not work for me to type in my password. Please help
I have too much work, important notes and files on this computer. Please help.
I have asus x551c laptop that upgraded from windows 7 to windows 10 last week which was a huge mistake because i didn't like so i downgraded back to windows seven, i was tired so i just left it to perform the downgrade while i slept without plugging the laptop into power. Next day i switched on my laptop to receive a long message that windows has detected a problem so it shut down to protect laptop. i had two options
1. launch start up repair which never worked coz i receive the ' start up repair cannot repair this computer automatically' message
2. start windows normally which winds me back to option 1
i tried the advanced repair and it's not working
1. system restore option does not work causei have no restore points in my drive
2 system image recovery, windows memory diagnostic and command prompt dnt work.
However when i use the safe mode i'm able to access the front page of my laptop but the keyboard does not work for me to type in my password. Please help
I have too much work, important notes and files on this computer. Please help.My Computer
At a glance
ultimate x642 GB DDR3
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- asus
- OS
- ultimate x64
- Memory
- 2 GB DDR3
- Antivirus
- kaspersky total protection
see these for retrieving data to an external using on of the methods. They use a Linux based OS so doesn't involve Windows