Help Please

[holywarrior]

I am running via hd audio deck and when I updated the drivers recently I lost my 5.1 surround sound and no matter what I try I cannot get it back. I have reset the drivers to the old drivers to try to reset it but it did not work. Can someone please help me with this issue. I miss my surround sound

Adam

Windows 7 home edition
AMD Phenom 8450e tri core 2.1 ghz
8 gigs of ram
ATI HDMI sound card

 

[stormy13]

holywarrior, welcome to the Seven Forums.

Are you actaully using an HDMI connection in order to use the audio on the ATI card? If not then you are using the onboard Via audio, and you need to open the Windows playback properties and change the default playback device from the ATI HDMI back to the Via onboard.

 

[holywarrior]

I checked the device and it shows my speakers are running on viz hd audio deck

 

[stormy13]

Double checked that it is set to 5.1 in the Windows controls,



Can't tell you where to also look in the Via controls (one of these days I may try the Via onboard I have, been disabled since the day I built the computer).

I have reset the drivers to the old drivers to try to reset it but it did not work.

Was this a driver update you downloaded, or did it come through Windows Update?

 

[holywarrior]

I found the problem while looking through what you told me. They where muted lol. I do not know how they got that way though.

 

[stormy13]

If you have a mic plugged into the rear mic jack, unless you like hearing everything going on in the room, you want that one muted.

 

[holywarrior]

my surround sound plugs into the 3 regular jacks in the back, including the mic jack.