Hello everyone, I'm here to seek assistance on my Laptop that started to get random freezing that occurs every 10-15 minutes for about 2-10 minutes.
I got the Laptop from a relative( a gift), it seemed to be in brand new condition with the protective plastic on the screen etc. Microsoft Office and AVG (antivirus),Acer games and a few other things were already on before I got it.
The Laptop was running smoothly, and fast for about 2-3 months then suddenly started to get the random freezing on the Internet and slow running in things like Windows Media, Microsoft Word, Chess Titans and other Windows programs.
I've recently tried to clear the registry of any errors, which seemed to work for about and hour but the next day returned to former freezing self.
EDIT: I just looked at the Event Viewer to see errors and sources of most of the errors I saw were from SidebySide Event ID 33 n the "general" tab it says Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
System Information:
Manufacture- Acer
Model- Aspire 5532
Processor- AMD athlon(tm)
Processor TF-20 1.60
GHZ
Installed memory (RAM) 3.00GB (2.75GB (usable)
Sytem type: 64-bit OS
I'm really considering restoring the Computer back to default factory settings, but that would mean It deletes everything, and I'm not sure if Microsoft Office was pre-installed or Installed by my relative, does anyone know a way to get rid of this freezing, and if I do have to restore to factory default setting, could you give me Information of If i might have to get Microsoft Office back by buying or if it would still be there as I reset the the whole laptop.
I got the Laptop from a relative( a gift), it seemed to be in brand new condition with the protective plastic on the screen etc. Microsoft Office and AVG (antivirus),Acer games and a few other things were already on before I got it.
The Laptop was running smoothly, and fast for about 2-3 months then suddenly started to get the random freezing on the Internet and slow running in things like Windows Media, Microsoft Word, Chess Titans and other Windows programs.
I've recently tried to clear the registry of any errors, which seemed to work for about and hour but the next day returned to former freezing self.
EDIT: I just looked at the Event Viewer to see errors and sources of most of the errors I saw were from SidebySide Event ID 33 n the "general" tab it says Activation context generation failed for "c:\Windows\Installer\{67E03279-F703-408F-B4BF-46B5FC8D70CD}\WksWP.exe". Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
System Information:
Manufacture- Acer
Model- Aspire 5532
Processor- AMD athlon(tm)
Processor TF-20 1.60
GHZ
Installed memory (RAM) 3.00GB (2.75GB (usable)
Sytem type: 64-bit OS
I'm really considering restoring the Computer back to default factory settings, but that would mean It deletes everything, and I'm not sure if Microsoft Office was pre-installed or Installed by my relative, does anyone know a way to get rid of this freezing, and if I do have to restore to factory default setting, could you give me Information of If i might have to get Microsoft Office back by buying or if it would still be there as I reset the the whole laptop.
Last edited:
My Computer
- OS
- Windows 7 Home Premium 64-bit
