Solved How do i fix the sound problem

x4gottensoldier

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2:07 PM
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2
the sound worked through the tv speakers until i installed a windows update now it does not work. it says the sound is playing and everything is turned up but there is no sound.


sound.PNG
 

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Windows 7 64 bit
OS
Windows 7 64 bit
I see four instances of the AMD High Definition Audio device and probably the problem.

You failed to fill ouit the MY System Specs, but I assume you only have one video card.

Suggest you go to the Device Manager and Uninstall ALL the entries for the Video Card (if there is multiple entries). RIGHT click on an entry and then LEFT click "Uninstall". DO NOT check the box to also uninstall the drivers. Do this for each Video card entry listed. You will probably lose the video resolution with uninstalling the video but that will recover. After you have all of the video entries uninstalled, restart the PC and when Windows starts it will detect and reinstall the Video (you may have to reset the resolution after its reinstalled). Then check the playback devices and see if you only have one HDMI output.
 

My Computer My Computer

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
thanks for your help. it worked
 

My Computer My Computer

At a glance

Windows 7 64 bit
OS
Windows 7 64 bit
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