Solved How to decrypt files

386DX

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Hi. I ran a full backup on files from my C;\ HDD to E:\SSD. About 5 GB out of 25GB were not copied because the files were encrypted. I'm an Administrator. It may be that when they were encrypted, I logged in under a different (old) user. Do I need to log in as the old user, make my current user a member of the Administrators Group, and try again? I have other permission issues I need to resolve ASAP, but I'll start here. Thanks!
 

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Thanks. This may be related, but I'm having trouble ensuring if I backed up all files.

I’m using Backup Maker. I backed up files from C:\ HDD to E:\ SSD.

C:\ 25.4GB, 25,188 files, 2711 folders
E:\ 19.5GB, 23,647 files, 2711 folders (all in 1 .zip file)

Do you think these differences are due to the encryption issue?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP NP206AA-A2L-p6102f
OS
Win 7 Ultimate x64
CPU
2.8 GHz
Memory
8GB
Graphics Card(s)
ATI Radeon HD 4650
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
HP x20LED Series Wide LCD Monitor
Hard Drives
WDC WD20 SCSI
External Samsung Portable SSD T5 USB
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HID Keyboard Device
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Gaming Optical Mouse16
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Yeah, if the encrypted files were not included in the backup, that would account for the smaller file size and less number of files for "E".
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
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Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
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Logitech wireless K800
Mouse
Logitech MX Master 4
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Malwarebyte Anti-Malware Premium
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Google Chrome
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Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Makes sense. The backup set did include the encrypted files, but it sounds like I couldn't back them up (copy them) because they were encrypted.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP NP206AA-A2L-p6102f
OS
Win 7 Ultimate x64
CPU
2.8 GHz
Memory
8GB
Graphics Card(s)
ATI Radeon HD 4650
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
HP x20LED Series Wide LCD Monitor
Hard Drives
WDC WD20 SCSI
External Samsung Portable SSD T5 USB
Keyboard
HID Keyboard Device
Mouse
Gaming Optical Mouse16
Internet Speed
50Mbps
Browser
Firefox 71
I tried your suggestions trying to decrypt files , but keep getting "Access Denied". There aren't any .pfx files on my HDD, may have been deleted along with an old profile. Are there any options you can think of to save these files? I"m trying to decrypt and back up to an SSD. I can't open, copy or move. Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP NP206AA-A2L-p6102f
OS
Win 7 Ultimate x64
CPU
2.8 GHz
Memory
8GB
Graphics Card(s)
ATI Radeon HD 4650
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
HP x20LED Series Wide LCD Monitor
Hard Drives
WDC WD20 SCSI
External Samsung Portable SSD T5 USB
Keyboard
HID Keyboard Device
Mouse
Gaming Optical Mouse16
Internet Speed
50Mbps
Browser
Firefox 71
It's going to be about impossible to recover encrypted files without the security key. :(

If the data is really needed, you could try a professional encryption data recovery company or program, but it won't be cheap.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
What's interesting is that I can open some of the green encrypted files and others I can't.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP NP206AA-A2L-p6102f
OS
Win 7 Ultimate x64
CPU
2.8 GHz
Memory
8GB
Graphics Card(s)
ATI Radeon HD 4650
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
HP x20LED Series Wide LCD Monitor
Hard Drives
WDC WD20 SCSI
External Samsung Portable SSD T5 USB
Keyboard
HID Keyboard Device
Mouse
Gaming Optical Mouse16
Internet Speed
50Mbps
Browser
Firefox 71
Have you already ltried logging into that older account that encrypted the files?
 
Last edited:

My Computer

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Antec desktop; Acer Aspire laptops
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Windows 7 Professional 64-bit
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Desktop i5; Acers i5 & i7
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desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
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AT&T DSL
Browser
FF, GChrome, msIE
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Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
Unfortunately I deleted the user profile.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP NP206AA-A2L-p6102f
OS
Win 7 Ultimate x64
CPU
2.8 GHz
Memory
8GB
Graphics Card(s)
ATI Radeon HD 4650
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
HP x20LED Series Wide LCD Monitor
Hard Drives
WDC WD20 SCSI
External Samsung Portable SSD T5 USB
Keyboard
HID Keyboard Device
Mouse
Gaming Optical Mouse16
Internet Speed
50Mbps
Browser
Firefox 71

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
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