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- Messages
- 231
Please note: My ( C: ) drive is an SSD and the ( X: ) drive is a 1 TB internal HD.
The files are:
Nitro_KissMetyrics.dll,
Nitro_Updateservice,
NitroPDFDriverService10x64
There is no uninstall program offered in Windows' Right-Click menu, and Delete there states "The action can't be completed because the file is open in NitroUpdateService" (which is one of the files I am trying to remove). I have tried getting my Antivirus AVG Cloudcare to permanently shred it but it refused, saying that the file is "opened in another program", which it can't be. Nitro Pro 10 converts PDFs to editable form. I deleted its very many associated files but these 3 remain. I am trying to get an answer from Nitro but no luck.
The reason I want to remove them is part of a cleaning program on my internal HD ( X: ) where Windows is refusing to include a System Image in its Backup and Restore routine, saying that the drive cannot be used because "A system image cannot be saved on a drive that your computer boots from or that Windows is installed on." Neither of these two features apply to ( X: ) It has only Documents, Pictures etc. I suspect that the 3 files might be the cause.
How can I get rid of them please?
The files are:
Nitro_KissMetyrics.dll,
Nitro_Updateservice,
NitroPDFDriverService10x64
There is no uninstall program offered in Windows' Right-Click menu, and Delete there states "The action can't be completed because the file is open in NitroUpdateService" (which is one of the files I am trying to remove). I have tried getting my Antivirus AVG Cloudcare to permanently shred it but it refused, saying that the file is "opened in another program", which it can't be. Nitro Pro 10 converts PDFs to editable form. I deleted its very many associated files but these 3 remain. I am trying to get an answer from Nitro but no luck.
The reason I want to remove them is part of a cleaning program on my internal HD ( X: ) where Windows is refusing to include a System Image in its Backup and Restore routine, saying that the drive cannot be used because "A system image cannot be saved on a drive that your computer boots from or that Windows is installed on." Neither of these two features apply to ( X: ) It has only Documents, Pictures etc. I suspect that the 3 files might be the cause.
How can I get rid of them please?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Gigabyte ATX case with 500 W power supply GZ-M1
- OS
- Windows 7 Home Premium 64bit
- CPU
- Intel Pentium Edition G3220 3.0 GHz
- Motherboard
- Gigabyte Socket 1150 MicroATX Mot Ultra Durable, GA-H81M-S2H
- Memory
- 8 GB DDR3 1600 MHz DIMM
- Graphics Card(s)
- Not Known
- Sound Card
- Not known
- Monitor(s) Displays
- Samsung LS24D590 23.6"
- Screen Resolution
- 1920 x 1080
- Hard Drives
- 256 GB Solid State Drive (C: on which Windows 7 is installed)-
1 TB internal conventional HD (X:)-
Two WD "Elements" " 2TB USB drives as backups
- PSU
- 500 W
- Case
- Gigabyte ATX case
- Cooling
- Several fans!
- Keyboard
- Accuratus 301 USB Compact, white.
- Mouse
- Microsoft Basic Optical Mouse v2.0, two-button, tethered
- Internet Speed
- 10 to 12 Mb per second
- Antivirus
- Kaspersky Internet Security 2016, Malwarebytes (paid)
- Browser
- Firefox (ocassionally Safari)
- Other Info
- The 256 GB SSD (C:) also has Adobe Photoshop CS6 and InDesign CS6, MS Office, Adobe Lightroom, and other small programs.
