How to remove access denied

[bobsscgirl]

I think when I recently installed RegCurePro I started something with regard to my external hard drive. I had to have my external hard drive detached when I boot up. So in a sense I have been used to dealing with the external hard drive.Upon the installation of the RegCurePro I started getting the access denied msg. when I tried to open anything on my hard drive. I have uninstalled RegCurePro but am still getting the msg. My husband has copied all the files on my external hard drive to his pc and I will be reformating the external hard drive and transferring my files to it. Question what if I still get the access denied msg.? Any thoughts or suggestions would be appreciated!

 

[Ztruker]

You could try talking ownership of the entire external drive. An easy way to do this is to add a Take Ownership selection to the right click drive context menu:

http://www.sevenforums.com/tutorials/1911-take-ownership-shortcut.html?ltr=T

 

[bobsscgirl]

How to remove access denied part 2

Future help needed. Suggestion did not work????

 

[Ztruker]

Were you able to take ownership of the external drive?

 

[bobsscgirl]

I got the option to take ownership to appear in the drop menu. Unfortunately the problem still exists. I have verified that I am the administrator on my computer. I appreciate your assistance.

 

[Ztruker]

Once the option is available, you to use it to take ownership of the external drive by right clicking on it in Windows Explorer and selecting Take Ownership.

 

[bobsscgirl]

I am sorry I was not specific in my last message. I did use it to attempt gain ownership. I still get the error msg.

 

[Ztruker]

Formatting the drive (use quick format, that's all that's needed) should definitely fix the problem.

You might also think about doing a System Restore to before you installed RegCurePro.

 

[bobsscgirl]

Thank you for getting back to me. I was wondering if my registry might have been corrupted when I installed RegCurePro? By the way I agree backup would have been a good step, but we all know about hindsight! Would the quick format be effective if my registry is affected?

 

[Ztruker]

Registry should not have anything to do with the problem as far as I can see.

Try it, see what happens.

 

[bobsscgirl]

My husband(linux user) talked to someone where he has had some work done on his computer. The tech thought it was something in the registry that could only be fixed by someone who is experienced. I will check out your solution later on tonight, right now on to supper! Again that you for you assistance.

 

[bobsscgirl]

I did try it and there was no change. I still get access denied error msg.

 

[Ztruker]

You did a quick format of the drive and you still can't access it??????

 

[bobsscgirl]

Yes

 

[Ztruker]

That is amazing. I can't fathom how that is possible.

Can you boot to the Advanced Boot Options Menu by pressing F8 during boot. If you get there select Safe Mode. Login and see if you can access the external drive.

If not, enable the hidden Administrator account then login as Administrator and try it.

First, open a Elevated Command Prompt:

Click on the Start button and type cmd.
DO NOT press Enter or click Go.
Look at the upper part of the window and you will see cmd.exe.
Right click on it and select Run as Administrator.
​

Enable hidden administrator:

Type net user administrator /active:yes and press Enter.
​

Logoff your account and logon as Administrator:

Click Start, click the arrow to the right of Shutdown and select Logoff.
Select Administrator to login as.
​

Try the external drive again.

Post results please.

Note: To disable Administrator, use /active:no.

 

[bobsscgirl]

In reading the advice you gave me in your last post I realized since my pc will not boot with the external hard drive attached it would present a problem in following the steps you listed. If the external hard drive is attached the boot up process, I guess you could day, hangs up or is in neutral. Subsequent to boot up I can attach external hard drive and it is recognized, with no problem thereafter. In realizing I was getting access denied when I tried to open an Open Office document I wondered if the RegCurePro had affected that program resulting in the access denied msg. My husband had heard of a similar program, LibreOffice. I installed it and attempted to open a document. Left click results in attachment one and right click allows me to use the option of open with, resulting in a document in LibreOffice format. I have uninstalled Open Office. Any further advice or insight would be appreciated.

 

[Ztruker]

I'm lost again, not really sure where you are.

You said you formatted the external drive (quick format). That means you were able to access it.
Was it after you restored the files to the drive that you can no longer access the files on it?
Specific files or all files and folders?

What program are you using to access the drive? Doesn't look like Windows Explorer, something called exp[lorer2? Try plain old windows Explorer, what happens?

As for my previous post. Remove the drive, boot as described. Connect drive and test.

 

[bobsscgirl]

Both before and after the quick format I got the access denied response when I attempted to assess the hard drive. I tried to open a sampling of files with the access denied response. As mentioned in my last post:
In realizing I was getting access denied when I tried to open an Open Office document I wondered if the RegCurePro had affected that program resulting in the access denied msg. My husband had heard of a similar program, LibreOffice. I installed it and attempted to open a document. Left click results in attachment one and right click allows me to use the option of open with, resulting in a document in LibreOffice format. I have uninstalled Open Office. Any further advice or insight would be appreciated.
It seems to be the case that subsequent to my use of LibreOffice and my using the open with option that I am accessing the files. I am listed as the administrator. What purpose would the test have? I am using xplorer2.

 

[Ztruker]

I hate to keep beating on the same question and I'm sure you are getting sick of it, but I still don't understand.

You said:

Both before and after the quick format I got the access denied response when I attempted to assess the hard drive. I tried to open a sampling of files with the access denied response.

If you formatted the drive, there would be no files on it, so I'm concerned that you didn't actually format the drive as you thought you did.

As I asked before, was it after you restored the files to the drive that you can no longer access the files on it?

What is the file type ( the part after the . in a file name) that is causing the access denied or is it all files on the drive? You may have to go into Control Panel, Folder Options, View tab and uncheck Hide extensions for known filetypes before you will see the file extensions. The following is in Details view showing file extensions:

Left click results in attachment one and right click allows me to use the option of open with, resulting in a document in LibreOffice format.

So right click and Open with works?

What is the default (highlighted) action shown when you right click on the file? Is it Open or something else?

 

[bobsscgirl]

I am not tired of it, more so I appreciate your patience and persistence with the issue. I thought I had stated that my husband had copied all the files on my external hard drive to his pc. I did the quick format and checked the drive. It was blank after the quick format. My husband then transferred the files back to my external drive.

Both before and after the quick format I got the access denied response when I attempted to assess the hard drive. I tried to open a sampling of files with the access denied response.

The files in question were under the Open Office program.

In realizing I was getting access denied when I tried to open an Open Office document I wondered if the RegCurePro had affected that program resulting in the access denied msg. My husband had heard of a similar program, LibreOffice. I installed it and attempted to open a document. Left click results in attachment one and right click allows me to use the option of open with, resulting in a document in LibreOffice format. I have uninstalled Open Office.

You asked:

*So right click and Open with works?

right click results in previously noted attachment 1 but using open with it opens


*What is the default (highlighted) action shown when you right click on the file? Is it Open or something else? .....

open