HP Support Assistant

[sayger2]

I"ve tried to open Support Assistant in all the ways possible and it will not open. The only link I have to it is in "Start", "help and support", and when I click on HP Product Assistant, I get a box saying "The software program is not found" - yet I have installed (successfuly?) it twice. It is not found in "Control Panel" nor is ther any icon anywhere. How can I create a connection between the link and the program - if indeed it is on my PC. I have a desktop Hp Pavillion Model #: p6120t
Software Build #: 93NAv3PcA5, with Windows 7 (HP provided upgrade at purchase) and need help.
Thanks in advance for ANY help you may gave
sayger2

 

[The Howling Wolves]

Use Revo Unstaller(free) and remove any and all HP supports assistant files.
Then click on this link and install updated HP latest version....

ftp://ftp.hp.com/pub/softpaq/sp46001-46500/sp46005.exe

 

[sayger2]

Thanks tons for your reply -- I'm giving that a try now!
Sayger2 MS, USA

 

[sayger2]

It seems that those links "do not work anymore" -- and following, I was given another link - which also failed!!! I'm really "up a stump" here!!
Any suggestions?
Thanks
Sayger2