Hyperlinks in Word Docs Stopped Working

dennis brennan

New member
Local time
2:39 PM
Messages
1
Location
Toronto
When I click a hyperlink on any Word (2002) document, I get the following error:
"This operation has been cancelled due to restrictions in effect on this computer."

It happens only on Word documents, not excel, power point, Internet Explorer, Live Mail, etc
The hyperlinks themselves are valid and have worked for years. Suddenly, nothing. I can access the documents on my desktop from my laptop via the HomeGroup and they work from there.

(insert a thought) It just occurred to me .. this has been happening ever since I upgraded to Internet Explorer v. 10. That's the only real change in the system for weeks now, except I changed my virus checker from AVG to Avast. (end insert)

I've checked forums and everyone seems to think it has something to do with Outlook - but I do not use Outlook. Others believe that Chrome was loaded and later uninstalled, but I've kept away from Chrome altogether.

I would prefer to NOT mess with register keys if possible. Please fix for me.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win 7 home
CPU
Intel Core i7 CPU 2.80 GHz, 2794 MHz, 4 Cores, 8 Logical
Motherboard
Gigabyte P55A-UD3
Graphics Card(s)
ATI Radeon HD 5850, 1 GB
Sound Card
System
Monitor(s) Displays
Samsung SH-S223C/BEBE
Hard Drives
2 - Seagate Barracuda ST3500418AS, 7200.12, SATA, 3.0 Gb/s. 500 GB, 16 MB Cache
Keyboard
Logitech 920-000914R
Mouse
Logitech Wireless M305
Internet Speed
DSL
Browser
IE 10
Welcome to Seven Forums dennis brennan. Word 202 is not fully supported by Windows 7, and so most fixes will be geared towards XP. That said, and, yes, this is specifically for Outlook, try the Fixit for Windows 7 on this link. Even if it does not fix your problem, it will do no harm.

Hyperlinks are not working in Outlook

If no fix, what happens when you press Ctrl and click on the hyperlink?

A Guy
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 Home x64
CPU
INTEL Core i5-750 Quad-Core 3.37GHz
Motherboard
ASUS P7P55D
Memory
HyperX Fury Black Series 8GB (2 x 4GB) 1866Mhz
Graphics Card(s)
EVGA GeForce GTX 750 Superclocked 1GB 128-Bit GDDR5
Monitor(s) Displays
LG 32MA68HY 32" IPS
Screen Resolution
1920 x 1080
Hard Drives
Samsung 840 Evo 120GB, SEAGATE 500GB Barracuda® 7200.12, SATA 3 Gb/s, 7200 RPM, 16MB cache
PSU
ANTEC TruePower New TP-550, 80 PLUS, 550W
Case
ANTEC Three Hundred Illusion
Cooling
COOLER MASTER Hyper 212 Plus, 4 x 120mm 1 x 140mm Noctua's
Internet Speed
85 + Mbps
Antivirus
Avast
Browser
Vivaldi
Back
Top