I cannot connect to my ROUTER but i can connect to internet.

[VincentStrike]

1. Question: Help please, so i don't know what the problem is but i want to portforward my port and i've tryed hunders of gateways cmd ---> ipconfig i know that but it just says ''Page could not be found'' So do you have any suggestions how can i fix this? I'm using D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2)
And i cannot connect my router it's TCW770. Please i hope someone understands and helps me. So when u help me can u do step by step ur typing so i can understand.

2. Question: If i reset my router TCW770, does it uninstall my D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2)? Because i don't know how to install adapter again. Please answer someone




Sorry for my bad English

 

[VincentStrike]

Please someone i'm just 14 years old and i need help with this.

 

[TanyaC]

The default IP address for your modem is 192.168.0.1. This is the address you would put into your browser to connect to your modems configuration page.

Pressing the reset button the the back of your modem does not reset or uninstall drivers on your PC. It should be a relatively simply job to reainstall drivers anyway if you ever needed to. If you ever had to - Insert the CD that came with your Thomson Modem and follow the on screen instructions.

You might also like to have a read of this PDF.. it's the user manual for your modem. t is in english though. Sorry, I was unable to find one in Finnish.

http://bandaancha.eu/store/inar/UM_TCW770_V2.2.pdf

If your modem's IP address is not 192.168.0.1 and you have not changed it, you might want to contact your telco provider. They may have set specific configurations.

If you're not familiar with router configurations I'd be careful with port forwarding. If you get it wrong, you could kill your internet connection. It might be worthwhile taking a look at some of the information on http://www.portforward.com too.

 

[VincentStrike]

Thanks

Thanks, i'll try to reset my modem now. And it have been before 192.168.0.1

 

[VincentStrike]

Not working

The default IP address for your modem is 192.168.0.1. This is the address you would put into your browser to connect to your modems configuration page.

Pressing the reset button the the back of your modem does not reset or uninstall drivers on your PC. It should be a relatively simply job to reainstall drivers anyway if you ever needed to. If you ever had to - Insert the CD that came with your Thomson Modem and follow the on screen instructions.

You might also like to have a read of this PDF.. it's the user manual for your modem. t is in english though. Sorry, I was unable to find one in Finnish.

http://bandaancha.eu/store/inar/UM_TCW770_V2.2.pdf

If your modem's IP address is not 192.168.0.1 and you have not changed it, you might want to contact your telco provider. They may have set specific configurations.

If you're not familiar with router configurations I'd be careful with port forwarding. If you get it wrong, you could kill your internet connection. It might be worthwhile taking a look at some of the information on Port Forwarding Guides Listed by Manufacturer and Model - PortForward.com too.

It doesen't work, any other ideas? I don't know what happened but i understand if u give me English guide and i hope i can portforward if you can help me some guide that works and fix for me

 

[CovertDeath]

i don't mean any offense, but if you don't even know how to access your router via IP i don't think you should be messing around with things inside the router once you get there. some settings are very touchy and can easily lead to it not working properly

 

[profdlp]

Most routers do not allow you to manage them wirelessly unless you specifically change a setting to enable it. This is to prevent someone next door from getting into your router and changing things around behind your back. If you are using the correct IP Address and use an ethernet cable it should work.

Since you mentioned that you are fourteen I feel I should ask if you are doing this with your parents permission. Sorry, but I'm a dad and we dads have to look out for each other.

 

[TanyaC]

It doesen't work, any other ideas? I don't know what happened but i understand if u give me English guide and i hope i can portforward if you can help me some guide that works and fix for me

My original reply had the link to the user manual for your modem.

I also recommend you take some time to read the stuff on portforward.com. Like I said in my original reply, If you're not familiar with the working of routers, you may find yourself in more problems than when you started.

And to reinforce what profdlp said, if this router is used by others in your household, you could break things for them too. I'm a mother of three sons, and I don't let any of my kids have the router password. I trust them, and they are quite computer and Internet Savvy. But there are some things that just shouldn't be messed with, especially if you're not confident.
Good Luck.

 

[VincentStrike]

It doesen't work, any other ideas? I don't know what happened but i understand if u give me English guide and i hope i can portforward if you can help me some guide that works and fix for me

My original reply had the link to the user manual for your modem.

I also recommend you take some time to read the stuff on portforward.com. Like I said in my original reply, If you're not familiar with the working of routers, you may find yourself in more problems than when you started.

And to reinforce what profdlp said, if this router is used by others in your household, you could break things for them too. I'm a mother of three sons, and I don't let any of my kids have the router password. I trust them, and they are quite computer and Internet Savvy. But there are some things that just shouldn't be messed with, especially if you're not confident.
Good Luck.

Well i have portforwarded 192.168.0.1 before with my router and i know how to do these things and i'm only one in the family who's the computer master Soo... any other tips? I'm going to try to cable thing now.

 

[VincentStrike]

Ugh not working with cable too.... :S Any tips??

 

[Andreas W]

Open the control panel click on network and shared files then click on change settings for network, then right click on your wireless/cable connection icon and press status and then lastly press information and look at IPv4-standardgateway, thats the IP to connect to your router

or the easier way open up cmd and write ipconfig and look at standard-gateway.

But as others said you should read up on what your doing before doing any change on the router

 

[Duzzy]

I hope in what you say about having permission to do this is true. I am very hesitant in providing any info as your modem have parental control and would need to re-configured after resetting.

Now the only help I can provide.
The only time I've been unable to access my router is when I've changed my IP as I have Access Control setup on it.
Taking a quick look through your modem manual it has Wifi access - Allow/Deny and MAC Address restrictions. This is access control to your modem configuration page. Resetting your modem should remove the MAC restrictions if they have been configured. Don't know the default Wifi setting.

You could try to reset again in case you failed to do it properly the first time.
From the manual I quote:

Reset Button behavior
a) Push and hold the button between 0 and 5 seconds - Reboot the device
b) Between 6 and 10 seconds - Display the channel bonding status for DS and US
Note: This is the same as the above Channel Bonding display after the registration
c) After 11 seconds - Perform the factory reset.

The risk of resetting the modem involves being able to re-config it correctly afterwards, there are alot of setting that may be confusing and it may or may not get your internet settings correct.

 

[TanyaC]

Ugh not working with cable too.... :S Any tips??

You have two network connections. A wireless connection, and a wired ethernet connection. Typically I would disable the wireless connection when I use the wired connection, just saves confusion.

Each connection will have it's own IP address, typically automatically assigned, and probably in the range 192.168.0.100 and higher. You can determine your IP (and MAC address) from a cmd prompt by typing "ipconfig /all" (make sure you look at the wired adapter details not the wireless adapter).

So when you connected the ethernet cable were you still able to connect to the Internet? If yes, then at least your machine configuration is probably ok.

As duzzy said, resetting your modem typically wipes out all personal configurations, including ACLs, filters, and some connection settings.

So, if a factory reset does not work, and you are on the same network and your Internet is working and you cannot access the router via a web page, I'd start to worry about the router's condition.

These are probably redundant, but in the interest of process of elimination, perhaps you could try the following.

Go to a cmd prompt and type ping 192.168.0.1. Do you get a reply?
If not, your router is not on the default address or may be defective. A factory reset should have restored it to this adrress.

Type ping www.google.com. Do you get a reply?

Have you tried using different browsers? Is the result the same for each browser? Does your browser support javascript, as this is often a requirement? Or is Javascript disabled in your browser?

Have you got any proxies configured in your browser? If so, disable the configurations for these.

You could always reset your browser to default settings too, and flush the browsers cache. then quit and restart your browser.

Also, you can flush your dns cache; From a cmd prompt type "ipconfig /flushdns" minus the quotes.

Try these and see how you go. If nothing works, please get back to us.

hth

 

[TanyaC]

Open the control panel click on network and shared files then click on change settings for network, then right click on your wireless/cable connection icon and press status and then lastly press information and look at IPv4-standardgateway, thats the IP to connect to your router

or the easier way open up cmd and write ipconfig and look at standard-gateway.

But as others said you should read up on what your doing before doing any change on the router

This is a good way to get the router address. But just to clarify, there are a couple of misleading words.

It's "Network and sharing center" from control panel.
Click on Change Adapter settings.
Click on the details button, not information.
The gateway is the IPv4 DEFAULT gateway, not standardgateway.

Not meaning to be picky, just making sure you get to the right place.

 

[Andreas W]

Open the control panel click on network and shared files then click on change settings for network, then right click on your wireless/cable connection icon and press status and then lastly press information and look at IPv4-standardgateway, thats the IP to connect to your router

or the easier way open up cmd and write ipconfig and look at standard-gateway.

But as others said you should read up on what your doing before doing any change on the router

This is a good way to get the router address. But just to clarify, there are a couple of misleading words.

It's "Network and sharing center" from control panel.
Click on Change Adapter settings.
Click on the details button, not information.
The gateway is the IPv4 DEFAULT gateway, not standardgateway.

Not meaning to be picky, just making sure you get to the right place.

I use a Swedish OS, I tried to translate as good as possible since as you pointed out I have no idea what they are called on an English OS, but thanks for doing it

 

[VincentStrike]

Merry Christmas

Merry christmas everyone! I have read the manual in previous replys but still haven't got the real address that i could connect to my modem so i could portforward, i hope i get some good answers / tips that can finally help me to do this Thank you everyone for trying to help me

 

[VincentStrike]

Please someone? ;( I really wanna port forward this

 

[profdlp]

Have you tried it using a cable and with the wireless connection disabled as suggested?

 

[TanyaC]

Merry christmas everyone! I have read the manual in previous replys but still haven't got the real address that i could connect to my modem so i could portforward, i hope i get some good answers / tips that can finally help me to do this Thank you everyone for trying to help me

Sreiously, modem manufacturers typically use only one of two addresses - 192.168.0.1 and 192.168.1.1.

If your PC is on the .0 network (ipconfig /all), you could always try every address from 192.168.0.1 to 192.168.0.255 one at a time in your browser (skipping your own PCs IP address of course) . If it's not the default, of .0.1 or .1.1 then you or someone else probably have changed it.

Do this connected with an ethernet cable, not wireless.

Have you also tried seeking help from the manufacturer?

Have fun

Edit: You never said if you got a response from pinging 192.168.0.1. If your PC is not on that address, and the modem is the only other device, and you get a reply from the ping, then it has to be the modem.

 

[Duzzy]

Chapter 2: WEB Configuration in your manual states it should be by default 192.168.0.1

1. So lets start by disabling your wireless adaptor. Never used a USB adaptor so to do this follow post #14 to get to the 'Change Adaptor Settings' page. Once your on that page right click the wireless adaptor and click disable. If that does not work simple remove the adaptor from the USB port (don't uninstall anything).

2. Connect the computer and modem by a ethernet cable, verify your internet still works.

3. Go to the 'Change Adaptor Settings' page again double click your ethernet connection usally named "Local Area Connection". This should bring up the status page.

4. Click Details. On this screen you will find:
IPv4 Address - This is the ip address that your computer is given.
IPv4 Subnet Mask - This should be 255.255.255.0 for a Class C IP Address. Class C - Address in the range 192.0.0.0 - 233.255.255.255
IPv4 Default Gateway - This will be your modems address, the one that should allow access to the configuration page.
IPv4 DNS Server - This would typically be the same as the default gateway.

5. Check these numbers. The subnet mask is 255.255.255.0, yes/no? The default gateway and dns server are the same, yes/no? The first 3 octets of the Address and Gateway match and the last octet is different (eg. same.same.same.different), yes/no?

6. Ping the default gateway. Open a cmd prompt and type "ping " followed by the gateway. Did you get a reply?

7. If all this is correct try typing your the default gateway into your web browser.

Let me know the results of all this. If you have internet access then all this should be correct and you are using the correct address and there is some other reason you get this error.

Also 'Tanyam' gave some troubleshooting steps in post #13,

These are probably redundant, but in the interest of process of elimination, perhaps you could try the following.
Have you tried them? Different browser, disabling proxies, flush dns.