Solved I cannot send email (windows Live) from MS Office 2007

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jrwaters1

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:( Everything has been working great but I have one problem that I have been unable to solve. I cannot send email (windows Live) from MS Office 2007. After resetting the defaults 50 times and reinstalling almost everything, I was able to get IE explorer 8 to recognize live mail as the default and email links etc. When I hit send in office it thinks Mail has not been installed but it does open the mail.:cry: Then It gives me an error about Ms exchange and then No mail installed. To add to the woes I cannot make a new post so i must feed off a Thread and hope someone will notice this. thanks for any help I can get.
 
I'm posting this possible solution in a few places for anyone still trying to search.

Our office is using Windows 7 Professional, Office 2007, and a mix of Outlook and Windows Live Mail.

With Outlook the "send" function works fine. With Windows Live Mail the "send" function will not automatically open a new email. I wanted to find a fix for WLM instead of having to re-install Outlook and setting it up. I saw the following in a forum somewhere (not quite sure where) that worked for us.

This requires adding entries to the registry and isn't that difficult even for you not-so-savvy users.

Click: Start menu > Accessories > Run
Type: regedit
Click: OK and Yes if Account Control pops up

In the left pane browse to:

HKEY_LOCAL_MACHINE > Software > Microsoft > Windows Messaging Subsystem

The right pane should contain/look like the following:

mail-key.jpg


***Caution, if there are different entries in your Windows Messaging Subsystem write them down, take a picture or print screen and paste into Paint...something just incase you need to change it back***

Right-click (Default) > Modify...
In the Value data box type: Windows Live Mail
Click: OK

To add the other items right-click in the empty space in the right pane: New > String Value
- Name the new item as stated above
- Once again right-click > Modify...
- Enter the corresponding value
- Rinse and Repeat for all items. Then exit registry.

This has worked for me on three separate systems. Now the "send" function in both Word and Excel opens a new message from WLM.

I also read in another forum (but didn't try it) where someone suggested chagning the registry key:

HKEY_LOCAL_MACHINE > Software > Clients > Mail

from (Default) REG_SZ (value not set)
to (Default) REG_SZ Windows Live Mail


Note: For users who wish to email as PDF or XPS (it's not available by default), simply search for: "office 2007 save as pdf" and download the small 1mb file and run. The link is currently:

Download: 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS - Microsoft Download Center - Download Details

Hope this helps. Goodluck!
 

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OS
Windows 7 Professional 32 bit
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