I lost sound and need help

herb1

New member
Local time
11:46 AM
Messages
2
Hi, I have a hp pavillion desktop. AMD Athlonx2 running windows 7 with 6gb ram. I started my computer this morning and I have no sound. I ran the troubleshooter and it reported that windows audio wasn't running so I checked services and they are on automatic but not running so I clicked on start this service and got an error 1068 and it said that the dependency service or group failed to start. I also tried to start service on windows audio endpoint builder and got error 1722 and it said the RPC server is unavailable. Can you please help me out here. Herb1
 

My Computer

Computer Manufacturer/Model Number
hp pavillion desktop
OS
windows 7 64 bit
Memory
6gb
Monitor(s) Displays
hp2159m
Hard Drives
750 gb
You are looking (or starting) in the wrong area. Go to the device manager and see if there is an error (and what the code is, if there is an error). If there is no error and it shows as "working OK", check the Sound Panel, the "speakers" should be set as the default playback device.

If the speakers are set as the default playback device and it shows as working OK in the Device manager, RIGHT click on the entry for the sound in the Device Manager and then LEFT click "Uninstall". DO NOT check the box to uninstall the drivers. Restart the PC and when Windows starts it should detect and reinstall the sound. This fixes a lot of flakey problems and may fix yours.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
You are doing it right.To get rid of this error check whether these services are started and they startup type is set to Automatic
1.Plug and Play
2.Multimedia Class Scheduler
3.Windows Audio Endpoint Builder

Then Start windows audio and set it to automatic like you did

EDIT: sorry didnt see you tried enbaling Windows audio endpoint builder.Disable your firewall and try to enable it to see what it does

EDIT2: My bad I forgot to tell you, try enabling Power Service
 

My Computer

OS
Windows 7 Home 32 bit
Thanks Muhsin, it worked I have sound now!!! I am very thankful, herb1
 

My Computer

Computer Manufacturer/Model Number
hp pavillion desktop
OS
windows 7 64 bit
Memory
6gb
Monitor(s) Displays
hp2159m
Hard Drives
750 gb
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