IE stops responding - Help

[Tousdae]

I am using Internet Explorer. My OS is Windows 7 Prof. IE constantly stops responding resulting in me having to close the program down. This has been going on for quite awhile and I'm now very annoyed by it especially since I work on my pc. When I have to close IE down, I lose anything on the webpage I'm working on that hasn't been saved. Does anyone know what the problem is so that I might fix it? I work in multiple windows, in case you need that info. Windows is set to update and install automatically.

Thank you

 

[BugMeister]

I am using Internet Explorer. My OS is Windows 7 Prof. IE constantly stops responding resulting in me having to close the program down. This has been going on for quite awhile and I'm now very annoyed by it especially since I work on my pc. When I have to close IE down, I lose anything on the webpage I'm working on that hasn't been saved. Does anyone know what the problem is so that I might fix it? I work in multiple windows, in case you need that info. Windows is set to update and install automatically.

Thank you

which version of IE are you using..??

 

[Tousdae]

file version 8.0.7600.16671
product version - the same

64 bit ... I think. I went into programs and there is IE and IE 64 bit. I'm unsure of which one is on my tool bar that I always click.

 

[2xg]

Hello,

Have you tried resetting IE8 back to default settings?

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

If that didn't work, try logging on as a different User from your computer, you may create one and see if you're able to duplicate the issue or not.

Post an udpate please.

 

[BugMeister]

have you got the latest 64-bit test version of the Adobe flash viewer installed,
I've been experiencing hiccups with it..?

 

[Tousdae]

Hello,

Have you tried resetting IE8 back to default settings?

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

If that didn't work, try logging on as a different User from your computer, you may create one and see if you're able to duplicate the issue or not.

Post an udpate please.

What happens when I reset to default settings? I think I read thru that link that cookies, pop ups, etc are disabled? Will it be a pain to set up again? I'm concerned about the pages I work on. I still need to try to log on as a different user as you suggest.

 

[Tousdae]

have you got the latest 64-bit test version of the Adobe flash viewer installed,
I've been experiencing hiccups with it..?

I know it's Adobe Flash 10 Active X. I can't find it to check properties to see if it's 64 bit.

Also, I'm not using the 64 bit of IE, so I put it on the desktop. When I click to use it, I get a message saying that java isn't installed. It is, but I uninstalled and reinstalled anyway. I still get messages that java isn't installed. So I got rid of that 64 bit IE link and use the other one again. I wonder if this could possibly be the reason? Not using IE's 64 bit on a 64 bit system??

 

[cluberti]

No, the 32bit IE is the default for the precise reasons you've seen - almost all add-ons for IE are still 32bit, and don't work in 64bit at all. If you are using IE on Windows 7, do the following:

1. Add the following registry value:
Key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MAIN
Value: TabProcGrowth
Type: REG_DWORD
Data: 0

2. Close any and all open Internet Explorer windows, and wait 60 seconds for any lingering iexplore.exe processes to close (this is the default close timeout for IE). Then, open a new Internet Explorer window and browse away.

3. The next time IE hangs, go to the Task Manager (start > taskmgr) and click the "Processes" tab. Right-click the iexplore.exe instance in the process list, and select "Create dump file". This will create a dump file (usually named iexplore.dmp or some variant on that name) in %temp%.

If you do manage to create a dump file of IE, please zip or rar it and then upload it and link to it so we can download and analyze for you.

 

[roncerr]

What happens when I reset to default settings? I think I read thru that link that cookies, pop ups, etc are disabled? Will it be a pain to set up again? I'm concerned about the pages I work on. I still need to try to log on as a different user as you suggest.

The tutorial link has been fixed. If you don't check the option to delete "Personal Settings", your cookies will be saved.

 

[Tousdae]

What happens when I reset to default settings? I think I read thru that link that cookies, pop ups, etc are disabled? Will it be a pain to set up again? I'm concerned about the pages I work on. I still need to try to log on as a different user as you suggest.

The tutorial link has been fixed. If you don't check the option to delete "Personal Settings", your cookies will be saved.

ok Thank you

 

[Tousdae]

No, the 32bit IE is the default for the precise reasons you've seen - almost all add-ons for IE are still 32bit, and don't work in 64bit at all. If you are using IE on Windows 7, do the following:

1. Add the following registry value:
Key: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MAIN
Value: TabProcGrowth
Type: REG_DWORD
Data: 0

2. Close any and all open Internet Explorer windows, and wait 60 seconds for any lingering iexplore.exe processes to close (this is the default close timeout for IE). Then, open a new Internet Explorer window and browse away.

3. The next time IE hangs, go to the Task Manager (start > taskmgr) and click the "Processes" tab. Right-click the iexplore.exe instance in the process list, and select "Create dump file". This will create a dump file (usually named iexplore.dmp or some variant on that name) in %temp%.

If you do manage to create a dump file of IE, please zip or rar it and then upload it and link to it so we can download and analyze for you.

Hmmm I don't know how to add keys. I'll search to find out how. Thank you.