Solved IE10 Update Fail on Win 7 Pro x64 - error code 9C59

dxc0chappie

New member
Local time
10:59 AM
Messages
16
Hi Experts - any advice on how to fix an IE10 update fail on Win 7 Pro x64?
Error code reported in Windows Update is 9C59. See also attached.

Thanks in advance.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
You have a number of problems - we'll start by fixing the easy ones....
Code:
Unavailable repair files:
 winsxs\manifests\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.4053_none_3b0e32bdc9afe437.manifest
 winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7600.20658_none_97a251cfa9f9bf71.manifest
 winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16535_none_8f171d3c2faa2f34.manifest
 winsxs\manifests\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.manifest
 winsxs\manifests\amd64_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_3624aa14c1dce505.manifest
 winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.20615_none_8fb659df48b7971c.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.20651_none_73a3371b847de3d2.manifest
 winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.20651_none_8f87190748dba184.manifest
 winsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16501_none_8f338bd82f957605.manifest
 winsxs\manifests\amd64_6a99f26bbf673a01a84e338e4d400466_31bf3856ad364e35_9.4.8112.20537_none_aa63f9a268e150bf.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.20544_none_b1c4e815c268ec76.manifest
 winsxs\manifests\amd64_c7bb700a4fbacb263b1da5d95ff767b1_31bf3856ad364e35_9.4.8112.16437_none_f74af579b0024d36.manifest
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~de-DE~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~el-GR~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~he-IL~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~hu-HU~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~it-IT~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~nl-NL~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pl-PL~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pt-BR~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pt-PT~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ro-RO~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~zh-CN~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~de-DE~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~el-GR~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~he-IL~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~hu-HU~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~it-IT~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~nl-NL~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pl-PL~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pt-BR~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~pt-PT~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ro-RO~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~zh-CN~7.1.7600.16393.cat

I'll post a fix protocol a bit later.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - d0caa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder d0caa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks Noel. Files copied and CheckSUR run, logs attached.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
It seems I missed a few :)

Code:
Unavailable repair files:
 winsxs\manifests\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.42_none_dc990e4797f81af1.manifest
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~el-GR~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~nl-NL~7.1.7600.16393.mum
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~el-GR~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~ko-KR~7.1.7600.16393.cat
 servicing\packages\Microsoft-Windows-VirtualPC-Package~31bf3856ad364e35~amd64~nl-NL~7.1.7600.16393.cat

back in a couple of minutes.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - d0cab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder d0cab in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi - updated logs attached.
Thx
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
Great - that's all the package errors fixed.
There's still one error remaining -
Code:
(f) CSI Payload File Missing 0x00000000 vcomp.dll x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.4053_none_3b0e32bdc9afe437

but we need to run that one after we've checked the full system again..
Please run another SFC /SCANNOW command, and post the new CBS.log file
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi - sfc /scannow run again and CBS.log attached.
Thx
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
There's rather a list :(
Code:
 Line 7490: 2013-08-26 20:02:26, Info                  CSI    00000416 [SR] Repairing 34 (0x0000000000000022) components
 Line 7491: 2013-08-26 20:02:26, Info                  CSI    00000417 [SR] Beginning Verify and Repair transaction
 Line 7494: 2013-08-26 20:02:26, Info                  CSI    00000419 [SR] Cannot repair member file [l:24{12}]"igdumd32.dll" of igdlh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7497: 2013-08-26 20:02:26, Info                  CSI    0000041b [SR] Cannot repair member file [l:24{12}]"hidclass.sys" of input.inf, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7500: 2013-08-26 20:02:26, Info                  CSI    0000041d [SR] Cannot repair member file [l:20{10}]"msg711.acm" of Microsoft-Windows-Audio-ACMCoreCodecs, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7503: 2013-08-26 20:02:26, Info                  CSI    0000041f [SR] Cannot repair member file [l:18{9}]"Query.dll" of Microsoft-Windows-Content-Indexing-Common, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7506: 2013-08-26 20:02:26, Info                  CSI    00000421 [SR] Cannot repair member file [l:30{15}]"Display.dll.mui" of Microsoft-Windows-Display.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7509: 2013-08-26 20:02:26, Info                  CSI    00000423 [SR] Cannot repair member file [l:32{16}]"eapphost.dll.mui" of Microsoft-Windows-Extensible-Authentication-Protocol-Host-Peer.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7512: 2013-08-26 20:02:26, Info                  CSI    00000425 [SR] Cannot repair member file [l:20{10}]"imtcui.DLL" of Microsoft-Windows-IME-Traditional-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7515: 2013-08-26 20:02:27, Info                  CSI    00000427 [SR] Cannot repair member file [l:30{15}]"NlsData0003.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7518: 2013-08-26 20:02:29, Info                  CSI    00000429 [SR] Cannot repair member file [l:22{11}]"ndisuio.sys" of Microsoft-Windows-NDISUIO, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7521: 2013-08-26 20:02:29, Info                  CSI    0000042b [SR] Cannot repair member file [l:36{18}]"1047x576_91n92.png" of Microsoft-Windows-OpticalMediaDisc-Style-Rectangles, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7524: 2013-08-26 20:02:29, Info                  CSI    0000042d [SR] Cannot repair member file [l:32{16}]"raserver.exe.mui" of Microsoft-Windows-RemoteAssistance-DCOMServer.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7527: 2013-08-26 20:02:29, Info                  CSI    0000042f [SR] Cannot repair member file [l:22{11}]"af031033.am" of Microsoft-Windows-SpeechRecognizerENU.ale, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7530: 2013-08-26 20:02:29, Info                  CSI    00000431 [SR] Cannot repair member file [l:24{12}]"vwififlt.sys" of Microsoft-Windows-VWiFi, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7534: 2013-08-26 20:02:29, Info                  CSI    00000433 [SR] Cannot repair member file [l:24{12}]"MFC90RUS.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7538: 2013-08-26 20:02:29, Info                  CSI    00000435 [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 6.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"he-IL", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7542: 2013-08-26 20:02:29, Info                  CSI    00000437 [SR] Cannot repair member file [l:22{11}]"mscoree.tlb" of NetFx-MSCOREE_TLB, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7545: 2013-08-26 20:02:30, Info                  CSI    00000439 [SR] Cannot repair member file [l:36{18}]"Amd64\HPZIDR12.DLL" of prnhp002.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7548: 2013-08-26 20:02:30, Info                  CSI    0000043b [SR] Cannot repair member file [l:36{18}]"Amd64\LXX651DE.GPD" of prnlx00d.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7551: 2013-08-26 20:02:30, Info                  CSI    0000043d [SR] Cannot repair member file [l:20{10}]"_setup.dll" of Microsoft-Windows-InstallShield-WOW64-SetupDLL0015, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7554: 2013-08-26 20:02:30, Info                  CSI    0000043f [SR] Cannot repair member file [l:26{13}]"vmsal.exe.mui" of Microsoft-Windows-VirtualPC-VMSAL.Resources, Version = 7.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"el-GR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7557: 2013-08-26 20:02:30, Info                  CSI    00000441 [SR] Cannot repair member file [l:22{11}]"mofcomp.exe" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7560: 2013-08-26 20:02:30, Info                  CSI    00000443 [SR] Cannot repair member file [l:20{10}]"WSDApi.dll" of WSDApi, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7563: 2013-08-26 20:02:30, Info                  CSI    00000445 [SR] Cannot repair member file [l:30{15}]"Autofmt.exe.mui" of Microsoft-Windows-Autofmt.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7566: 2013-08-26 20:02:30, Info                  CSI    00000447 [SR] Cannot repair member file [l:22{11}]"license.rtf" of Microsoft-Windows-License-Default-Enterprise.Resources, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7569: 2013-08-26 20:02:30, Info                  CSI    00000449 [SR] Cannot repair member file [l:20{10}]"attrib.exe" of Microsoft-Windows-MiscellaneousCommandLineUtilities, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7572: 2013-08-26 20:02:30, Info                  CSI    0000044b [SR] Cannot repair member file [l:24{12}]"msdadiag.dll" of Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-MSDADIAG, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7575: 2013-08-26 20:02:32, Info                  CSI    0000044d [SR] Cannot repair member file [l:38{19}]"NlsLexicons0049.dll" of Microsoft-Windows-NaturalLanguage6, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7578: 2013-08-26 20:02:32, Info                  CSI    0000044f [SR] Cannot repair member file [l:24{12}]"qedwipes.dll" of Microsoft-Windows-QEdwipes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7581: 2013-08-26 20:02:32, Info                  CSI    00000451 [SR] Cannot repair member file [l:20{10}]"rasdlg.dll" of Microsoft-Windows-RasDlg, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7584: 2013-08-26 20:02:32, Info                  CSI    00000453 [SR] Cannot repair member file [l:20{10}]"sc.exe.mui" of Microsoft-Windows-ServiceControllerCommandLineTool.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7587: 2013-08-26 20:02:32, Info                  CSI    00000455 [SR] Cannot repair member file [l:24{12}]"mfc80DEU.dll" of Microsoft.VC80.MFCLOC, Version = 8.0.50727.6195, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7588: 2013-08-26 20:02:32, Info                  CSI    00000456 [SR] Cannot repair member file [l:18{9}]"vcomp.dll" of Microsoft.VC80.OpenMP, Version = 8.0.50727.4053, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 7592: 2013-08-26 20:02:32, Info                  CSI    00000458 [SR] Cannot repair member file [l:24{12}]"MFC90KOR.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 7595: 2013-08-26 20:02:32, Info                  CSI    0000045a [SR] Cannot repair member file [l:24{12}]"mscories.dll" of NetFx-MSCORIES_DLL, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll work up a fix protocol for them and get back to you - it may take a while.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - d0cac.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\d0cac
hit the enter key - if you get a 'Not Found' error try
DIR D:\d0cac
or
DIR E:\d0cac


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\d0cac <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your response



 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi, files extracted and xcopied, new CBS.log file attached.
Thx
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
So far, so good - here's the list of outstanding errors...

Code:
 Line 12742: 2013-08-26 22:16:53, Info                  CSI    00000345 [SR] Repairing 6 components
 Line 12743: 2013-08-26 22:16:53, Info                  CSI    00000346 [SR] Beginning Verify and Repair transaction
 Line 12746: 2013-08-26 22:16:53, Info                  CSI    00000348 [SR] Cannot repair member file [l:24{12}]"igdumd32.dll" of igdlh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12750: 2013-08-26 22:16:53, Info                  CSI    0000034a [SR] Cannot repair member file [l:24{12}]"MFC90RUS.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12754: 2013-08-26 22:16:53, Info                  CSI    0000034c [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 6.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"he-IL", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12757: 2013-08-26 22:16:53, Info                  CSI    0000034e [SR] Cannot repair member file [l:26{13}]"vmsal.exe.mui" of Microsoft-Windows-VirtualPC-VMSAL.Resources, Version = 7.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"el-GR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12758: 2013-08-26 22:16:53, Info                  CSI    0000034f [SR] Cannot repair member file [l:18{9}]"vcomp.dll" of Microsoft.VC80.OpenMP, Version = 8.0.50727.4053, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12762: 2013-08-26 22:16:53, Info                  CSI    00000351 [SR] Cannot repair member file [l:24{12}]"MFC90KOR.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch

A couple of those are a trifle difficult to source - I'll have to do them tomorrow.
Back then.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
So far, so good - here's the list of outstanding errors...

Code:
 Line 12742: 2013-08-26 22:16:53, Info                  CSI    00000345 [SR] Repairing 6 components
 Line 12743: 2013-08-26 22:16:53, Info                  CSI    00000346 [SR] Beginning Verify and Repair transaction
 Line 12746: 2013-08-26 22:16:53, Info                  CSI    00000348 [SR] Cannot repair member file [l:24{12}]"igdumd32.dll" of igdlh.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12750: 2013-08-26 22:16:53, Info                  CSI    0000034a [SR] Cannot repair member file [l:24{12}]"MFC90RUS.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12754: 2013-08-26 22:16:53, Info                  CSI    0000034c [SR] Cannot repair member file [l:32{16}]"comctl32.dll.mui" of Microsoft.Windows.Common-Controls.Resources, Version = 6.0.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"he-IL", VersionScope neutral, PublicKeyToken = {l:8 b:6595b64144ccf1df}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12757: 2013-08-26 22:16:53, Info                  CSI    0000034e [SR] Cannot repair member file [l:26{13}]"vmsal.exe.mui" of Microsoft-Windows-VirtualPC-VMSAL.Resources, Version = 7.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"el-GR", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 12758: 2013-08-26 22:16:53, Info                  CSI    0000034f [SR] Cannot repair member file [l:18{9}]"vcomp.dll" of Microsoft.VC80.OpenMP, Version = 8.0.50727.4053, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, file is missing
 Line 12762: 2013-08-26 22:16:53, Info                  CSI    00000351 [SR] Cannot repair member file [l:24{12}]"MFC90KOR.DLL" of Microsoft.VC90.MFCLOC, Version = 9.0.30729.5570, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch

A couple of those are a trifle difficult to source - I'll have to do them tomorrow.
Back then.

Hi Noel - any luck with sourcing these files?
Thx.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
Some - still trying to get hold of a couple...
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I can't find the proper Visual C++ 2008 file versions anywhere safe :(
It may simply be a case of installing the later SP1 version, which hopefully will scavenge the older file versions and registry entries...
You can download it from here...
Download Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) from Official Microsoft Download Center

First attempt installing it in normal mode - if that fails, then use a clean boot procedure, and attempt it there....
How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi - wasn't sure if the installation of Visual C++ 2008 SP1 x64 worked or not, so I rebooted to clean boot, uninstalled SP1, then installed it ok.

Rebooted, ran SFC /SCANNOW and CBS.log attched.

Thx.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
It's still there :(
OK - let's proceed with the rest, and I'll keep looking.

I've uploaded a file - d0cad.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\d0cad
hit the enter key - if you get a 'Not Found' error try
DIR D:\d0cad
or
DIR E:\d0cad


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\d0cad <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your response
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok, d0cad copied, latest CBS.log attached.
Thx
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mesh ElitePro 760
OS
Windows 7 Professional x64
CPU
Intel i5 760
Memory
8GB
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